What are the responsibilities and job description for the Furniture Sales Representative position at Oki Furniture Fair?
About Company:
ABOUT US /Furniture Fair has grown into the premier location for home furnishings in the Ohio and Kentucky and Indiana regions.. For over 61 years Furniture Fair, a family owned and operated business, has provided a tradition of quality home furnishings at Fair prices, while continually improving our services to meet and exceed our customers' expectations. To achieve our mission we apply Honesty, Integrity, and Professionalism in our dealings with each other and our customers. For this reason, our extended Furniture Fair family includes many employees with a tenure of more than 20 years. Check us out at www.furniturefair.net
About the Role:
The Furniture Sales Representative plays a crucial role in driving sales and enhancing customer satisfaction within our retail environment. This position involves engaging with customers to understand their needs and preferences, providing expert advice on furniture options, and guiding them through the purchasing process. The representative will be responsible for maintaining an inviting showroom atmosphere, ensuring that products are displayed effectively to attract potential buyers. Additionally, the role requires building long-term relationships with customers, which can lead to repeat business and referrals. Ultimately, the success of this position is measured by sales performance, customer feedback, and the overall growth of the store's reputation in the community.
Minimum Qualifications:
- High school diploma or equivalent.
- Proven experience in retail sales or customer service.
- Strong communication and interpersonal skills.
Preferred Qualifications:
- Previous experience in furniture sales or home decor.
- Familiarity with design principles and trends in the furniture industry.
- Basic knowledge of inventory management systems.
Responsibilities:
- Engage with customers to assess their furniture needs and preferences.
- Provide detailed product knowledge and recommendations to assist customers in making informed purchasing decisions.
- Maintain the showroom by organizing displays, restocking merchandise, and ensuring a clean and welcoming environment.
- Process sales transactions accurately and efficiently, including handling payments and managing customer orders.
- Follow up with customers post-purchase to ensure satisfaction and encourage repeat business.
Skills:
The required skills of strong communication and interpersonal abilities are essential for building rapport with customers and understanding their needs. Sales experience is utilized daily to effectively present products and close sales, ensuring that customers feel valued and informed. Preferred skills, such as knowledge of design principles, enhance the representative's ability to offer tailored recommendations that resonate with customers' tastes. Organizational skills are crucial for maintaining an orderly showroom and managing inventory effectively. Overall, a combination of these skills contributes to a positive shopping experience, fostering customer loyalty and driving sales growth.
