What are the responsibilities and job description for the Oklahoma AG is hiring: Taxpayer Resource Center Communication Specialist in Frie position at Oklahoma AG?
Taxpayer Resource Center Communication Specialist
Taxpayer Resource Center Communication Specialist
Apply locations Oklahoma County
Job Posting Title : Taxpayer Resource Center Communication Specialist
Agency : 695 OKLAHOMA TAX COMMISSION
Supervisory Organization : E-Communications
Job Posting End Date : Applications will be accepted until 11 : 59 PM on the day prior to the posting end date above.
Full / Part-Time : Full time
Job Type : Regular
Compensation : Salary - $48,000.00
Why you’ll love it here!
TRANSPARENCY. FAIRNESS. COMPLIANCE. The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service. Our mission is to promote tax compliance through serving taxpayers with transparency and fairness in administration of the tax code and unparalleled customer service.
Check out our About Us page to learn why we are passionate about tax compliance and believe it is the career for you!
There are perks to working for the OTC. We know that benefits matter, and that is why we offer a competitive benefits package for all eligible employees :
- Generous state-paid benefit allowance to help cover insurance premiums.
- A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
- Flexible spending accounts for health care expenses and / or dependent care.
- A Retirement Savings Plan with a generous match.
- 15 days of paid vacation and 15 days of sick leave for full-time employees the first year.
- 11 paid holidays a year.
- Paid Maternity leave for eligible employees.
- Employee discounts with a variety of companies and vendors.
- A Longevity Bonus for years of service.
GENERAL FUNCTION
The Taxpayer Resource Center (TRC) communications team is often the first point of contact for taxpayers seeking information regarding their agency accounts. Representatives on the TRC communications team serve as a subject matter expert regarding Oklahoma tax laws and responsibilities. Communication with taxpayers includes emphasis on electronic communications but will also include phone communication and potentially face-to-face communication.
TYPICAL FUNCTIONS
COMPLEXITY OF KNOWLEDGE, SKILLS, AND ABILITIES
Strengths you will bring :
QUALIFICATIONS
SPECIAL REQUIREMENTS
Core work hours for the Oklahoma Tax Commission are Monday through Friday, 7 : 30am to 4 : 30pm. This schedule may require minor flexibility based on the needs of the agency.
Telework may be required based on the needs of the agency, division, and section. If applicable, applicant must be willing and able to BOTH work on-site and telework at an off-site location, generally in the applicant’s home. Applicant must have a secure internet connection and a dedicated telephone (landline) or smartphone device during scheduled working hours.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
At the Oklahoma Tax Commission, our core values are the foundation of everything we do : ensuring transparency and fairness in the tax code, delivering exceptional customer service, driving efficiencies through innovation, and fostering a workplace that inspires and supports our team.
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Salary : $48,000
