What are the responsibilities and job description for the Team Member position at Oklahoma Chicks Management LLC?
Summary of Position
Performs a variety of duties including greeting/serving Guests, operating POS system for order taking, receiving payments & maintaining cash drawers, beverage preparation, stocking supplies, running orders, serving Guests in dining room and maintaining cleanliness/sanitation standards for FOH and restrooms.
Duties & Responsibilities
- Always adhere to Brand Standards for uniform appearance and personal grooming.
- Maintain a safe, clean, and organized work area.
- Be a team player—support and assist your fellow team members whenever possible.
- Maintain cleanliness/sanitation standards.
- Greet Guests, take food/beverage orders, expediting orders, assist with dining room service.
- Properly operate POS system for taking all types of Guest orders.
- Responsible for properly charging Guests and for collecting payment for orders; cash, credit or debit card transactions.
- Answer phone properly with knowledge to assist Guest with questions/information and take phone orders.
- Interact with Guests in a friendly and efficient manner.
- Restocks drink station and expo area, maintains restroom cleanliness, empties trash cans and helps to keep dining room and other Guest areas clean
- Maintains proper product temperatures per standards.
- Maintains portion-control for products per standards.
- Cleans equipment, as assigned, thoroughly and in a timely fashion.
- Keeps floor in work or service area clean and free of debris.
- Completes daily tasks timely and thoroughly in accordance with standards.
PHYSICAL REQUIREMENTS:
- Must be able to stand and exert well-paced mobility including bending and stooping for the duration of the workday.
- Must be able to lift or carry 20 pounds.
- Must be physically able to work at any duty station in the kitchen or service area when necessary.
