Communications and Office Manager

The Communications and Office Manager has a dynamic role that combines responsibilities in office operations, communications, and marketing. This position ensures the smooth functioning of the Oklahoma Dental Association (ODA) office while supporting strategic initiatives to promote the organization’s goals and member services. This role is ideal for a proactive, organized individual with strong communication skills, a creative mindset, and the ability to multitask in a collaborative team environment.

Salary: $40,000 annually with benefits

Key Responsibilities

Communications and Marketing:

·      Manage and maintain ODA’s social media accounts, creating content for platforms like Facebook, X, YouTube, and Instagram and interacting with the public online

·      Edit and update the ODA website to ensure information is accurate and current

• Produce mass email communications through Constant Contact and Outlook

·      Create and send monthly e-newsletters to membership

·      Provide writing and graphic design support for the ODA Journal and other publications

• Assist with media relations, including writing press releases
• Assist directors with events, membership initiatives, and fundraising activities
• Solicit new advertisers, partners, exhibitors, and sponsors
• Enter sales orders and create and send invoices using Salesforce
• Assist with entering of payments/making deposits and mass mailings

·      Other related duties as assigned

Office Operations:

• Serve as the primary receptionist, managing incoming and outgoing communications (phone, email, mail, office guests, deliveries)
• Open and close the office each day
• Oversee office supplies, equipment, and facilities, including vendor and service provider relationships
• Maintain office records, databases, and filing systems
• Manage the Mediation Review Program, resolving disputes between patients and dentists with neutral-party assistance
• Support daily operations and provide administrative assistance to all ODA staff

Qualifications

Education:

• Bachelor’s degree in Communications, Public Relations, Marketing, Business, or a related field preferred

Experience:

• Social media management and content creation
• Communications, marketing, graphic design, video, or PR
• Nonprofit, association, reception, customer service, or other office management duties

Skills:

• Proficiency in Microsoft Office Suite, Adobe Creative Suite, and Canva
• Strong organizational skills and attention to detail
• Exceptional verbal and written communication skills
• Ability to prioritize responsibilities effectively
• Energetic, self-starter with a collaborative mindset
• Customer management software or other database experience a plus

Work Environment

The ODA office operates Monday through Friday, 8:00 AM to 5:00 PM. This position is full-time with occasional evenings and weekends for events and deadlines.

About the Oklahoma Dental Association

The Oklahoma Dental Association is a nonprofit organization dedicated to supporting the dentists of Oklahoma. We achieve this through strategic communications, programming, continuing education, and advocacy efforts that allow our members to focus on providing exceptional care to their patients. Join our close-knit team, where collaboration and service excellence are at the heart of what we do.