Housing Program Payment Specialist (HPP)

Job Description

Job Description

Description :

Job Title : Housing Program Payment Specialist (HPP)

Department : Finance

Reports To : HPP Finance Supervisor

Annual Salary : $37,884 to $50,761

APPLICATION DEADLINE : FRIDAY, FEBRUARY 7TH, 2025

SUMMARY

Processes and maintains the accuracy of Emergency Housing Voucher (EHV) Payment Programs, monitoring and administrating program funds and relevant file information related to those activities by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following :

Quality control files processed for initial leases / transfer leases, recertifications, interims, payment additions, annual certification and rent increases according to income guidelines, addendum forms, and HUD regulations for accuracy of payments for Emergency Housing Voucher Payments Program. Payments include HPP, utility reimbursement, security deposit, utility deposit, holding fees, moving expenses, essential household items, and renter’s insurance.

Process new ownership / management changes through title / deed and management agreements and verifying tenant owner relationships prior to the change.

Process void checks, stop payments, reissuing checks and correcting owner 1099 forms. Verify positive pay function with bank contacts for accurate payments.

Cross trains with other department personnel.

Responsible for additional duties to enhance the overall operations of the Agency on a day-to-day basis.

Responsible for the delivery of exceptional customer service to all external and internal customers by being polite and helpful at all times.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements :

EDUCATION and / or EXPERIENCE

Associates degree from a two-year college or technical school and one to four years related experience and / or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Certification in Section 8 Rent Calculation and Occupancy and HQS required to be obtained within first 12 months of employment.

Valid driver's license

Must be bondable

OTHER KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of accounting procedures and reporting requirements. Knowledge of modern office equipment including copiers, personal computers, calculators, facsimile machines, etc. Knowledge of spreadsheet and other accounting related computer software programs. Knowledge of Section 8 rules and regulations and ability to quality control work processes of the Rental Assistance department. Ability to follow established procedures in the creation and maintenance of accounting records. Ability to establish and maintain effective working relationships with other employees and the public. Ability to apply HUD and OHFA established policies and procedures to consistently produce on-time and accurate income, rent, and subsidy calculations. Knowledge of non-HCV federal requirements that affect income and rent determinations, including fair housing, equal opportunity, fraud and program abuse. Knowledge of HUD established performance standards (SEMAP indicators) and OHFA established performance standards as they relate to income and rent determinations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; and use hands to finger, handle, or feel. The employee must occasionally lift and / or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

Salary : $37,884 - $50,761