Virtual Visitation Specialist

Compensation Annual Salary : $ 60,000.00 Hourly Salary : $28.84 GRANT FUNDED time limit 07 / 31 / 2026 Non-exempt Job Description Why you’ll love it here! HOPE. COMPASSION. COMMITMENT. The Oklahoma Office of Juvenile Affairs (OJA) strives to provide Oklahoma youth and families the resources and support they need to reach their full potential. Our mission is to collaborate with youth, families, and community partners to create pathways for success through prevention and treatment for all Oklahoma Youth. Check out why we are passionate about juvenile affairs and believe it is the career for you!!! Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees.

• Generous state paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care expenses and / or dependent care.
• Retirement Savings Plan with a generous match.
• 15 days of vacation and 15 days of sick leave the first year for full time employees.
• 11 paid holidays a year.
• Student Loan repayment options
• Employee discounts with a variety of companies and venders.
• Longevity Bonus for years of service   'This position is a safety sensitive position as defined by 63 O.S. § 427.8 (K)(1)(i)(2) due to providing direct childcare. Therefore, those applicants testing positive for marijuana will not be hired even when in possession of a valid medical marijuana license.' Position will perform as Virtual Visitation Specialist I- GRANT FUNDED Position based at Central Oklahoma Juvenile Center 700 South Ninth Tecumseh OK 74873 Annual Salary : $ 60,000.00 Hourly Salary : $28.84 GRANT FUNDED time limit 07 / 31 / 2026 Non-exempt Basic Purpose The Virtual Visitation Specialist is responsible for facilitating virtual visits between youth in treatment programs and their families or guardians. The role aims to reduce feelings of separation and loneliness for the youth, ensuring they remain connected with their loved ones. By providing this support, the Virtual Visitation Specialist contributes to seamless positive support during the youth’s treatment program and aids in preparing them for successful reentry into the community. The position requires close collaboration with Juvenile Justice Services (JJS), Behavioral Health Coordinators (BHC), and other members of the youth’s treatment team to identify and address barriers in meeting their treatment and reentry needs. Additionally, the Virtual Visitation Specialist will contribute positively to fostering a cooperative relationship within the workplace and will work collaboratively with colleagues, professional advisors, managers, and other service providers the Agency partners with. Typical Functions / Position Responsibilities / Essential Functions : Coordinate and facilitate virtual visitations between youth and their families / guardians, ensuring smooth, timely connections. Provide technical support to both youth and families, ensuring ease of access and participation in virtual visits. Monitor visitations to ensure they are positive, productive, and aligned with treatment goals. Collaborate with Juvenile Justice Services (JJS), Behavioral Health Coordinators (BHC), and other treatment team members to address barriers and support the youth’s treatment and reentry needs. Document and report on visit outcomes, providing feedback to the treatment team. Address challenges that arise during virtual visits and serve as a liaison between families and treatment staff. Advocate for family connection and guide families / guardians in enhancing the effectiveness of virtual visits. Ensure adherence to virtual visitation policies, maintaining accountability and safety standards. Assist families with using technology for virtual visitations, ensuring accessibility and smooth operation. Support youth in understanding the value of family connections for their treatment and reentry plans. Foster a collaborative work environment by building relationships with colleagues, managers, and external partners. Evaluate and suggest improvements to the virtual visitation process to better support the youth and families. Other Duties : Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, confidentiality standards, and the code of ethical behavior. Ability to multi-task and adapt to demanding and changing timelines. Ability to maintain a high degree of discretion, integrity and sensitivity to confidentiality and privacy. Ability to work effectively in a team environment while building strong relationships with all levels of staff and effectively collaborating, communicating, respecting, and assisting peers. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Level Descriptor : The Virtual Visitation Specialist is responsible for coordinating virtual visitations between youth and their families, ensuring they are supportive, secure, and aligned with treatment goals. The role involves providing technical support, monitoring visitations, and working with the treatment team to address barriers to the youth’s progress. The specialist will track client progress, ensure adherence to policies, and assist families with technology use, while fostering a collaborative work environment and supporting families throughout the process. Education and Experience : Education and Experience required at this level consists of a bachelor’s degree in social work, Criminal Justice, Psychology, Information Technology or a related field or four years of professional experience in juvenile justice, child welfare, social work, or a related field; or an equivalent combination of education and experience. Knowledge, Skills, Abilities, and Competencies : The Virtual Visitation Specialist must possess strong communication and interpersonal skills, with the ability to effectively engage with youth, families, and treatment team members. They should have a solid understanding of virtual visitation technology and troubleshooting, ensuring seamless interaction during visitations. Knowledge of juvenile justice systems, behavioral health practices, and family dynamics in treatment settings is essential. The incumbent should demonstrate empathy, patience, and cultural sensitivity, while maintaining professional boundaries. Competence in managing multiple tasks, prioritizing responsibilities, and maintaining accurate records is critical. Additionally, the specialist must exhibit a collaborative approach, working effectively with colleagues, external partners, and service providers to support the youth’s treatment and reentry goals. Application Requirements : If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Physical Demands and Work Environment : Applicants must be willing and able to perform all job-related travel normally associated with this position, possess a valid Oklahoma driver’s license at time of appointment, successfully complete OSBI / Fingerprint background check and drug screening. The Office of Juvenile Affairs has determined that this position is a safety sensitive as defined by 63 O.S. § 427.8. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub . Powered by JazzHR

Salary : $60,000