Data Processing Specialist

ABOUT US:

Oklahoma's Credit Union has been happy to help Oklahomans for over 60 years. From the beginning, OKCU has sought to keep people economically independent by helping them learn to save and borrow responsibly. We have over half of a billion dollars in assets and employ over 135 people. OKCU offers branch access at over 91 locations across Oklahoma and over 5,000 locations nationwide. We serve over 46,000 people who enjoy benefits such as low or no fees on services, higher rates on deposits, and low rates on home or auto loans.

At OKCU, we are happy to guide you through a comprehensive training program to find a career path that works for you. Experience a robust benefits package and have a little fun along the way.

ABOUT YOU:

You really care about helping people in your community. You are always thinking of ways to make your job or life easier. You are the kind of person who likes to be held accountable, you don't want to leave anyone hanging! You love helping people do more with their money. You enjoy a happy place to work.

Join a community that puts people first, not profits. Want to learn more about who we are and what we're about? Take a look at what's important to us and hopefully it's important to you, too.

VISIT:

• okcu.org
• facebook.com/OklahomasCU
• instagram.com/oklahomascreditunion
• linkedin.com/company/oklahomascu
• twitter.com/OklahomasCU
• youtube.com/user/MyOECU

This position is located at our Capitol Branch, 3001 N Lincoln Blvd, OKC 73105.

ESSENTIAL FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Provide outstanding service and contribute to overall team effort.
• Maintain a thorough knowledge of Credit Union products and services and how electronic services systems interface with and support those products and services.
• Ensure all ACH rules and regulations are addressed via policy and procedures.
• Complete ACH processing according to NACHA rules, and address any issues.
• Maintain a working knowledge of ACH rules and regulations through vendor training and active review of related literature.
• Process daily ACH origination returns, notifying loan staff when appropriate. 
• Lead the annual 3^rd party audit of all ACH operations.  
• Perform annual ACH risk assessment, present areas of concern or risk to management.
• Track ACH volume and prepare trend analysis. 
• Complete share draft processing and address any issues that result.
• Complete bill payer item processing and assist in the resolution of any bill payer issues.  
• Process all SWBC (check-by-phone) returns and pending enrollments. 
• Assist with the processing of all mobile deposits; research and resolve issues as they arise.
• Collect data from vendors for e-commerce reporting and trend analysis.
• Balance off-site ATMs, monitor them for replenishment requests, submit tickets for maintenance issues and submit cash orders for the ATM vault.
• Assist in the handling of deceased members, including daily reviews of the FED and Akcelerant queue. 
• Process any received reclamations, trace requests, etc., from federal agencies in accordance with the Green Book.
• Research email or phone requests from other departments regarding questions involving electronic processing.
• Facilitate the completion of monthly jobs between IT and Accounting.
• Provide backup support to the Batch Processing Coordinator, with an understanding of all daily IT processing operations.  
• Actively participate in IT-related projects, with a focus on those related to daily processing.
• Assist with application software updates, testing, and implementation.    
• Actively assist the Accounting department with investigations related to reconciliation issues.
• Ensure confidentiality regarding member transactions and information.
• Ensure compliance with all credit union policies and procedures.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EDUCATION AND EXPERIENCE:

• Associate's degree or equivalent from a two-year college or technical school is preferred.
• At least six months of related experience and training, or the equivalent combination of education and experience in a similar position.

WORK ENVIRONMENT:

This position operates in a clerical office environment with branches active in a transaction setting. This role routinely uses standard office equipment such as computers, phones and copiers. The noise level is typically moderate.

PHYSICAL DEMANDS: 

While performing the duties of this job, the employee is regularly required to talk or hear. This position requires manual dexterity, the ability to lift files and open filing cabinets. This position is mainly sedentary, but may require some bending, stooping or standing as necessary.