Admissions Counselor I - Admissions Counselor Sr II (SW OK/Ohio)

Serve, promote, and represent the University by being the primary point of contact for prospective students, families, and counselors. Discuss policies/procedures required for admission, housing, scholarships/financial aid with prospective students, families, and counselors for the assigned territory of Southwest Oklahoma and Ohio. Proactively anticipate student needs and respond appropriately. Conduct trend analysis for an assigned territory; formulate action plans based on analysis. Work in conjunction with recruitment staff and leadership to integrate the results of analysis and planning into the University’s overall enrollment plan. Demonstrate self-direction, creativity, and strategic thinking in prospect development, yield enhancement activities, information services, and problem resolution. Determine and execute strategies for effective outreach for an assigned territory; develop and initiate communication/activities to accomplish enrollment goals. Outreach includes measured benchmarks of student contact including monthly goals for calls, texts, emails, and personal interactions. Give presentations to large and small groups of prospective students/families, on and off-campus, about the opportunities available at OSU; provide campus tours when needed and actively participate in recruitment on and off-campus events. Assist with daily office operations including answering phones, responding to emails, greeting, and providing counsel to prospective students, families, and guests to meet our customer service goals. Participate in the development and execution of on and off-campus recruitment, conversion, and yield activities/events designed to market Oklahoma State University to prospective freshman (and transfer) students. An essential function of this position is to maintain a personalized public presence in a wide range of environments such as high schools, college fairs, and community locations, among others. This may include and is not limited to the publication and broadcast of full name, work contact information, and time, date, and/or location of recruitment activity. Travel (in-state and out-of-state) away from campus and/or regional office multiple times per month with the duration ranging from 1 to 12 days. Overnight stays are often required depending on the time of year. Work schedule may extend beyond regular office hours of 8 am to 5 pm Monday to Friday, as needed, to complete assignments. The position may be eligible for a remote or hybrid work schedule; however, any offer is contingent upon approval by University Human Resources in consideration of OSU policies, labor laws, and suitability to the work of the position/department. If remote work is approved, employees may not have an office on campus.

Special Instructions to Applicants

A cover letter, resume and list of three professional references is required for full consideration.

Education & Experience

Position Qualifications:

Required Qualifications:

Bachelor's degree conferred prior to or upon start date.

One year related experience

Valid Driver’s License required

Ability to lift 45 lbs.

This job requires a high level of internal and external public contact serving as a liaison between the Admissions Office, various academic units and other organizations within the university. Strong written, verbal communication and technical skills are necessary. Knowledge of MS applications.

Preferred Qualifications:

Five years related experience; two of those years as an Oklahoma State University Admissions Counselor.

Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.