What are the responsibilities and job description for the Admissions Counselor I - Senior Admissions Counselor II position at Oklahoma State University?
Position Details
Req ID : req18954
Position Title :
Admissions Counselor I - Senior Admissions Counselor II
Position Type : Staff Full-Time
Position Number : 534159
OSU Campus : Stillwater
Department :
Office of Undergraduate Recruitment
Location Address : 219 Student Union
Stillwater, Oklahoma, 74078
United States
Hiring Supervisor :
Kenzie Kepple, Assistant Director of Recruitment
Hiring Range
Contingent upon available funding) :
19.25 - 30.00, Hourly
Work Schedule :
M-F 8am-5pm; additional time may be required for events
Faculty Appt Period :
Job Summary :
Serve, promote and represent the University by being the primary point of contact for prospective students, families and counselors in the Oklahoma City metro. Discuss policies / procedures required for admission, housing, scholarships / financial aid with prospective students, families and counselors. Proactively anticipate student needs and respond appropriately. Conduct trend analysis for an assigned territory; formulate action plans based on analysis. Work in conjunction with recruitment staff and leadership to integrate the results of analysis and planning into the University's overall enrollment plan. Demonstrate self-direction, creativity and strategic thinking in prospect development, yield enhancement activities, information services and problem resolution. Determine strategies for effective outreach for an assigned territory; develop and initiate communication / activities to accomplish enrollment goals, including but not limited to outreach via email, telephone and visits. Make presentations to large and small groups of prospective students / families, on and off-campus, about the opportunities available at OSU; give campus tours when needed. Assist with daily office operations including answering phones, responding to email, greeting and providing counsel to prospective students, families and guests to meet our customer service goals. Participate in the development and execution of on and off-campus recruitment, conversion and yield activities / events designed to market Oklahoma State University to prospective freshman (and transfer) students. An essential function of this position is to maintain a personalized public presence in a wide range of environments such as high schools, college fairs, community locations, among others. This may include and is not limited to publication and broadcast of full name, work contact information, and time, date, and / or location of recruitment activity. Travel (in-state and out-of-state) away from campus and / or regional office multiple times per month with the duration ranging from 1 to 12 days. Overnight stays will be required on occasion depending on the time of year.
This position is fully remote with the exception of consistent visits to area high schools and college fairs, meetings with prospective student families, designated on-campus events in Stillwater and any other duties assigned that may require in-person attendance. However, any offer is contingent upon approval by University Human Resources in consideration of OSU policies, labor laws, and suitability to the work of the position / department. If remote work is approved, employee may not have an office on campus.
Special Instructions to Applicants
A cover letter, resume and list of three professional references is required for full consideration.
Education & Experience
Position Qualifications :
Required Qualifications :
Bachelor's degree conferred prior to or upon start date
One year of customer service experience.
Valid Drivers License.
This job requires a high level of internal and external public contact serving as a liaison between the Admissions Office, various academic units and other organizations within the university. Strong written, verbal communication and technical skills are necessary. Knowledge of MS applications.
Ability to lift 45 lbs.
Preferred Qualifications :
Five years related experience; two of those years as an Oklahoma State University admissions counselor
Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and / or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.
Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, sexual orientation, gender identity / expression, disability, or veteran status with regard to employment, educational programs and activities, and / or admissions. For more information, visit eeo.okstate.edu.