What are the responsibilities and job description for the Library Technical Assistant - part-time position at Oklahoma State University?
Job Summary:
The customer service associate & library technical assistant has primary responsibility for providing our library users with an excellent library experience, technology check-out, material check-out and in-house computer assistance in person, online and on the phone. Performs technical and physical library work in support of the library’s functions including shelving, pulling materials, using automated library and network systems. Assists the library team in project and routine task work. Provides public relations, informs users on library policy and services, and completes light housekeeping. Shift includes two nights per week 3-7 pm, rotating Friday shift 8 am - 5 pm, and Saturday shifts 9 am - 5 pm.
Environmental Hazards:
Typical office setting
Physical Requirements:
Ability to lift and carry 20 pounds, stoop, reach, stand, walk, finger, grasp, feel, talk, hear, see, and perform repetitive motions with or without reasonable accommodations.
Special Instructions to Applicants
Education & Experience
Position Qualifications:
- High School Diploma/GED
- 1-3 years customer service experience or relevant library experience
Working knowledge of customer service philosophies and principles. Knowledge of academic libraries; printers, computers and a variety of software adapting to changing technology. Ability to interpret user informational inquiries, ability to communicate clearly and appropriately both written and verbal, effective problem solving, and analytical skills. Evidence and skill in organizing and establishing priorities.
Preferred:
- Associates or Bachelors
- Library experience and/or knowledge or familiarity in circulation and the academic user experience
Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visithttp://eeo.okstate.edu.
Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.
Position Details
Req ID:
req13152
Position Title:
Library Technical Assistant - part-time
Position Type:
Staff Part-Time
Position Number:
JV9976
OSU Campus:
Tulsa
Department:
TULSA
Location Address:
700 N Greenwood Ave
Tulsa, Oklahoma, 74106
United States
Hiring Supervisor:
Hiring Range:
(Contingent upon available funding):
15.00 - 15.00, Hourly
Work Schedule:
Up to 24 hours a week depending on workload and department need
Faculty Appt Period:
Job Summary:
Job Summary:
The customer service associate & library technical assistant has primary responsibility for providing our library users with an excellent library experience, technology check-out, material check-out and in-house computer assistance in person, online and on the phone. Performs technical and physical library work in support of the library’s functions including shelving, pulling materials, using automated library and network systems. Assists the library team in project and routine task work. Provides public relations, informs users on library policy and services, and completes light housekeeping. Shift includes two nights per week 3-7 pm, rotating Friday shift 8 am - 5 pm, and Saturday shifts 9 am - 5 pm.
Environmental Hazards:
Typical office setting
Physical Requirements:
Ability to lift and carry 20 pounds, stoop, reach, stand, walk, finger, grasp, feel, talk, hear, see, and perform repetitive motions with or without reasonable accommodations.
Special Instructions to Applicants
Education & Experience
Position Qualifications:
- High School Diploma/GED
- 1-3 years customer service experience or relevant library experience
Working knowledge of customer service philosophies and principles. Knowledge of academic libraries; printers, computers and a variety of software adapting to changing technology. Ability to interpret user informational inquiries, ability to communicate clearly and appropriately both written and verbal, effective problem solving, and analytical skills. Evidence and skill in organizing and establishing priorities.
Preferred:
- Associates or Bachelors
- Library experience and/or knowledge or familiarity in circulation and the academic user experience
Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visithttp://eeo.okstate.edu.
Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.
