What are the responsibilities and job description for the Patient Service Representative-Cardiology position at Oklahoma State University?
Job Summary :
The Patient Service Representative is primarily responsible for ensuringhigh quality customer service and continuation of care. The PatientService Representative is utilized in performing typical front office functionsand referrals. The Patient Service Representative is under the overall on-sitesupervision of the clinic supervisor.
Patient Service Representative must have knowledge of all areas related toinsurance and front office work. Excellent customer service skills andgood communication skills. Ability to multi-task while providing good patientcare. Good computer skills and ability to learn new computer systems asneeded. Primary skills include verbal and written communication withpatients to promote continuity of care and follow-up as well as daily retrievaland scanning / filing of clinical encounter forms and reports for use by clinicstaff during patient care activities.
Environmental Hazards :
Possible exposureto hazardous material, hot and cold, blood borne pathogens
Physical Requirements :
Ability to lift and carry 8-10 pounds, stoop, reach, stand, walk, finger, grasp, feel, talk, hear, see, and perform repetitive motions with or without reasonable accommodations.
