What are the responsibilities and job description for the Security - Dispatcher position at Oklahoma State University?
Position Details
Req ID:
req19413
Position Title:
Security - Dispatcher
Position Type:
Staff Full-Time
Position Number:
GS9413
OSU Campus:
Tulsa - Center for Health Sciences/OSU Medicine
Department:
Administrative Affairs
Location Address:
1111 W. 17th St.
Tulsa, Oklahoma, 74107
United States
Hiring Supervisor:
Hiring Range:
(Contingent upon available funding):
16.00 - 18.00, Hourly
Work Schedule:
Varies
Faculty Appt Period:
Job Summary:
Hiring for ALL SHIFTS
Job Summary:
Dispatcher duties involve the issuance of ID badges and parking permits, as well as monitoring surveillance cameras to uphold safety and security standards. A vital aspect of the role is responding to dispatch calls, in addition to maintaining logs and tracking weather conditions to remain updated. Furthermore, the management of the Rave Guardian system and the oversight of panic buttons are crucial for emergency readiness. The position also includes overseeing the check-in and check-out process for lost and found items, dispatching officers to various incidents, and managing the distribution of keys and contractor badges. Additionally, submitting work orders for body donors, regulating access to facilities, and documenting officer activities are essential elements of the role, contributing to a thorough approach to safety and operational effectiveness.
Environmental Hazards:
There may exposure to physical danger, such as exposure to disease or hazardous materials during emergency responses and various weather and hazardous conditions, which may be unpleasant.
Physical Requirements:
Ability to lift and carry 20 pounds, stoop, reach, stand, walk, finger, grasp, feel, talk, hear, see, and perform repetitive motions with or without reasonable accommodations.
(If you are viewing this job posting outside of the actual OSU job application website, please go to jobs.okstate.edu to apply and submit a resume.)
Special Instructions to Applicants
Education & Experience
Position Qualifications:
- High School/GED
- Valid Oklahoma driver license
Working as a dispatch officer comes with a high level of responsibility so prospective employees need to be able to demonstrate:
- A polite and approachable manner always
- A trustworthy character
- A flexible and responsible approach to the job
- The ability to be patient regardless of the situation
- Good verbal and written communication skills
- The ability to solve problems as they arise
- A basic knowledge of IT
- The ability to follow instructions
- A confident approach and ability to deal with difficult/confrontational people
- A good knowledge of customer care
- A non-judgmental approach
- The ability to relate well to a wide range of people
- The ability to respond positively to stressful situations
- The ability to work with technical equipment (e.g., closed-circuit television and walkie-talkies)
- A willingness to learn and take training opportunities when offered
- A willingness to stay abreast of changes in standards within the security sector
- A clean criminal record
