What are the responsibilities and job description for the 911 Telecommunicator position at Okmulgee County Criminal Justice Authority?
What We Have:
- A supportive environment where employee growth is promoted.
- Comprehensive benefits package & competitive wages.
- Starting wage $17.00 per hour
- Other great incentives.
Qualifications
High School diploma or equivalent
CPR Certification or ability to become certified
CJIN Certification within six months of hire
Public Safety Communicator Basic Certification (POST) within 12 months
Ability to type 40 words per minute
Pass an extensive background check prior to employment
Possession of a valid Oklahoma driver's license
Ability to learn and retain a substantial knowledge of law enforcement, fire and medical dispatch policies and procedures
Ability to learn and retain an extensive knowledge of the geographic area served
Ability to learn and retain a substantial knowledge of radio operations, repeater locations, paging systems, aural brevity codes and FCC rules and regulations
Willing to attend on and off site training programs as a part of continuing education, may require some travel
Ability to establish and maintain effective working relationships with other employees, supervisors, law enforcement, fire and medical personnel and the general public
Flexibility and ability to work different shifts, overtime, and be subject to "call in" as required
Communication Proficiency
Customer/Client Focus
Stress Management/Composure
Must have the ability to perform light physical work and to lift and carry up to 25 pounds at a time; the possession of hand/eye coordination sufficient to operate a personal computer, office equipment and a motor vehicle; the ability to talk and hear in person or by telephone; and the ability to see and read instructions and reports
Responsibilities:
Responsible for receiving requests for information, non-emergency and/or emergency assistance from the general public, law enforcement, fire and medical personnel
Work is performed under the general direction of the Emergency Services Supervisor or Communications Center Manager
Monitor and dispatch appropriate law enforcement, fire and medical personnel to calls for service that involve life threatening or other emergency and non-emergency situations
Monitor radio traffic on multiple frequencies for law enforcement, fire and medical personnel as well as being able to communicate with other city, county, state and federal agencies on mutual aid radio frequencies
Operate and maintain proficiency in multiple computer systems and programs
Using established medical protocols and procedures determine the level of response on all requests for medical assistance - emergency and non-emergency along with providing life saving instructions to 9-1-1 callers
Work with distraught callers to determine location and nature of emergency, or threat to life, limb or property
Prepare various records and reports in order to properly document shift activities
Provide information to law enforcement personnel by accessing computerized information regarding criminal histories, active warrants, vehicle registration, driver's license status and similar information
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 12 hour shift
Ability to commute/relocate:
- Okmulgee, OK 74447: Reliably commute or planning to relocate before starting work (Required)
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
- Day shift
- Night shift
- Weekends as needed
Work Location: In person
Salary : $17
