Executive Communications Senior Manager, Auth0

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Okta is The World's Identity Company. We free everyone to safely use any technology-anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

Join our team! We're building a world where Identity belongs to you.

This role requires travel to our San Francisco, CA or Chicago, IL office for in-person onboarding during the first week of employment. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation.

Executive Communications Senior Manager, Auth0

Okta is hiring an experienced executive communications manager and technical storyteller to drive all aspects of communications for the Auth0 Product Unit's President. You will develop and deliver strategic communications that will elevate Okta and Auth0 as the identity standard in the market.

You will write and manage external and internal communications to elevate our posture as thought leaders while increasing visibility through targeted, consistent communications that resonate different audiences. This role is hands-on, and you will source and distill complex technical information into simplified messaging that resonates across broad internal and external audiences and channels.

This high-output role requires disciplined execution, attention to detail, and a proven track record for delivering high-quality, engaging technical communications for C-level executives.

This role will be a part of a forward-thinking Corporate Communications team committed to delivering exceptional and creative communications to drive awareness of Okta's strategic value, boost productivity, and keep employees aligned and connected to our company vision and values. It is global in scope and ideal for a communicator who thrives in a high-growth, fast-moving, and highly collaborative environment.

What you'll be doing

• Strategy Build & Execution: Develop and advise on external and internal executive communication strategies for Auth0 Product Unit's President and executives in support of key business priorities; Actively manage and implement tactics in partnership with key stakeholders.
• Technical Writing & Storytelling: Research and develop unique content on technical topics, including blogs, newsletters, keynote addresses, video scripts, all hands, whitepapers, and internal correspondence, in the tone and voice of a leader.
• Thought Leadership: Position Auth0's Product Unit President as an industry leader by crafting high-impact thought leadership campaigns that resonate with developers and customers.
• Internal Communications: Manage Auth0 product unit internal communications, such as all hands, town halls, change communications, crisis communications, and product announcements.
• Content Calendar Management: Establish and manage a content calendar for all communications for the Auth0 product unit to ensure communications are delivered to the right audience, at the right time, and through the right medium.
• Collaboration: Actively partner with the Global Communications Team, Auth0 Product Unit stakeholders, and across Okta's People, Workplace, Business Technology, Legal, and Investor Relations to ensure alignment of messaging, timing, and editorial strategies.
• Stakeholder Alignment: Ensure strategic alignment on messaging, timing, and editorial strategies across Auth0, Corporate Communications teams and leaders.
• Performance Metrics: Establish KPIs to measure communications effectiveness, provide regular performance reports, and make data-driven decisions to optimize strategies.

What you'll bring to the role

• 10 years of relevant technical and executive communications experience, ideally owning an executive thought leader profile.
• Demonstrated excellence in written and verbal communications, storytelling, and presentations in the tone and voice of technical leaders.
• Experience in Identity and Accessibility Management (IAM) and writing compelling content for developer/ engineering audiences.
• An understanding of Okta and Auth0's business and competitors with experience working with cloud and/or SaaS companies.
• Ability to interpret complex technology information and translate it into bold, compelling, and distinctive content that resonates across technical and non-technical audiences.
• Proven track record of developing and implementing communications strategies to increase awareness and visibility of leaders or products.
• Collaborative approach to working with the ability to interact with and influence at all levels, including executive leadership.
• Highly detail-oriented with the ability to manage multiple, high-profile, and confidential projects and deliverables.
• Agile and adaptable to change in a fast-paced, remote environment while multitasking, re-prioritizing projects, and communicating priority updates to stakeholders.
• Ability to travel 15% of the time, at minimum.

Additional preferred experience

• Social media and SEO experience.
• Advanced slide design skills. Able to design visually appealing slides that convey information to an audience in a clear and engaging manner.
• Experience developing videos, graphics, and other engaging content.

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