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Director, Operations

OKX
New York, NY Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 4/29/2025

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles : We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

About the Opportunity

We are seeking a dynamic and experienced Director of Operations with a deep understanding of crypto, current regulatory landscape in the US and traditional finance capital markets businesses. The Director Operations will be primarily responsible for assisting the US CEO coordinate and execute strategy by coordinating with all functional stakeholders. At the outset the Director Ops will report to the US CEO and over time the role will transition under the US COO.

What You'll Be Doing

  • The primary role of the Director Ops will be to manage the controls organization within OKX ensuring all requisite governance frameworks are working appropriately. This will require coordinating with all relevant functional stakeholders and ensuring key governance forums are held periodically and necessary risks documented and tracked.
  • Additionally, the Director Ops will also work closely with the business development team to ensure the proper build of an account management function as the US business builds out. In this regard, the individual will help identifying and develop major accounts, foster long-term relationships with high-value clients, help drive account growth through strategic initiatives and personalized engagement, and help develop and maintain specific partnerships that help the US business. The individual will be expected to maintain a seamless relationship with the Global Sales Teams, fostering a culture of excellence and collaboration, while setting clear objectives for the US business.
  • The Director Operations will also be expected to collaborate with the product team to roll out new products, enhance existing products and develop new offerings that meet market demands, ensuring product alignment with business goals and customer needs.
  • Work with relevant global teams to ensure relevant data, information and reports are supplied to the US CEO Office.

What We Look For In You

  • In-depth knowledge of the US Capital Markets and Crypto Markets with a Compliance and Controls mindset.
  • Strong background in developing and managing major accounts in the US.
  • Demonstrated ability to work closely with product teams to enhance and develop market-relevant products.
  • Exceptional leadership skills with a track record of leading and growing high-performing global teams.
  • Entrepreneurial mindset with a strong focus on achieving results and driving business growth.
  • Strategic thinker with excellent problem-solving skills.
  • Highly motivated and self-driven with a passion for business development.
  • Strong interpersonal and communication skills, capable of building and maintaining relationships at all levels.
  • Adaptable and resilient, able to thrive in a fast-paced and dynamic environment.
  • Perks & Benefits

  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependants
  • More that we love to tell you along the process!
  • The salary range for this position is $190,000 - $262,000. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and / or other benefits, dependent on the position offered. Applicants should apply via Okcoin and OKX internal or external careers site.

    Okcoin Statement :

    Okcoin is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    Salary : $190,000 - $262,000

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