What are the responsibilities and job description for the RV Service Advisor position at Olathe Ford Sales Inc?
Olathe Ford RV Service Advisor
Location: Olathe Ford RV Center, Gardner KS
Come work for the best! If you are interested in a career in the RV/ business, we welcome you to apply today to join our family at Olathe Ford RV center. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary RV experience to all of our clients.
Job Summary: The ideal candidate will have experience as a Service Advisor in either a dealership or high-volume auto center. The candidate must be capable of handling the demands of a very busy Service Department while maintaining the level of quality our customers have come to expect.
Responsibilities:
- Meet with customers to gain knowledge of their concerns
- Complete Service Orders (RO)
- Maintain accurate service records
- Dispatch work to technicians and maintain excellent communication with technicians to ensure timely and efficient repairs
- Perform time and cost estimates for repair
- Complete and close work orders, once the repairs are completed
- Collect payment from customers
- Work with extended service policy companies from prior approvals on repairs needed
Qualifications:
- High School Diploma or equivalent: skilled trade technical training is a plus
- Previous Service Advisor experience –dealership or high-volume auto center
- Strong customer service and communication skills
- Proven and verifiable track record of success in sales and customer satisfaction
- General knowledge of RV is helpful
- Must be dependable, friendly, enthusiastic and self-motivated
- Highly organized with superior time management and prioritization skills
- Computer efficient and understanding of the DMS Systems
Benefits:
- Health, Dental, and Vision Insurance
- $20,000 in Company Paid Life Insurance
- 401k with Company Match
- Paid Personal Days
- Paid Vacation Days
- Paid Holidays
- Paid Volunteer Day
- New Car Discounts
- RV Discounts for renting and buying
- Discounts on products and services
We are an Equal Opportunity Employer and prohibit discrimination/harassment without regard to race,color,religion,age,sex,national orgin,disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state or local law.
Salary : $20,000
