What are the responsibilities and job description for the Host position at Old Chicago Pizza?
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BDE Dining, llc
Position Title : Reports To :
Job Description
Hourly Non-Exempt Position
Position Title : Host
Summary : Welcome and accommodate the needs of guests by seating them eat them at tables or in waiting area, and help ensure quality of facilities and service.
Essential Duties and Responsibilities
- Greet Guests and seat them at tables suitable for their needs and according to rotation so servers receive an appropriate number of tables.
- Record "to-go" orders, enter them in the Point-of-Sale system and perform correct money transactions including activating and selling gift cards.
- Answer phone calls and respond to inquiries or transfer calls and effectively use paging system.
- Be proactive in scheduling and preparing for large parties.
- Run a wait list, receive and record guest dining reservations via paper and pen or applicable electronic applications.
- Maintain contact with kitchen team members, management, serving team members, and guests to ensure that dining details are handled properly and that guests' concerns are addressed.
- Inspect dining and serving areas to ensure cleanliness and proper setup.
- Act as a resource for Guests regarding the promotions, menu, hours of operation, etc.
- Other functions assigned by management (e.g., sweep, clean doors and windows, restock, check restrooms, bus tables, refill ice or wash glassware).
- Other duties as assigned.
Education & Experience :
Supervision Received :
Performance Standards :
Working Conditions :
Training Requirements :
