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Culinary Services Manager

Old Dominion Rehabilitation and Nursing
Newport, VA Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 4/30/2025
Job Title:

Manager, Culinary Services - Eastern Healthcare Group

Job Description

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Job Responsibilities

Leadership

  • Use Eastern coaching model to engage and develop team members to their fullest potential
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Ensure safety and sanitation standards in all operations


Client Relationship

  • Identify client needs and communicate operational progress


Financial Performance

  • Ensure the completion and maintenance of P&L statements
  • Deliver client and company financial targets
  • Adopt all Eastern processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins


Productivity

  • Bring value through efficient operations, appropriate cost controls, and profit management
  • Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
  • Ensure entire team is trained and able to implement
  • Supervise team regarding production, quality and control


Compliance

  • Maintain a safe and healthy environment for clients, customers and employees
  • Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour


Additional Responsibilities

  • Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
  • Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer


At Eastern, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

  • Requires at least 1 year of experience
  • Requires at least 1 year of experience in a management role
  • Bachelor's degree or equivalent experience preferred
  • Strong interpersonal skills
  • Ability to maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard service model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
  • Must be able to stand for extended periods of time.

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