What are the responsibilities and job description for the Convenience Store Manager position at Old Greenwich Service Station?
Convenience Store Manager
Our company is seeking a highly motivated and experienced store manager to oversee the day-to-day operations of our convenience store.
Main Responsibilities:
- Create results for customers, teammates, and the company through exceptional customer service and efficient operations.
- Ensure employees provide high-level customer service, greet customers courteously, and resolve complaints in a timely manner.
- Lead, motivate, and manage a team to achieve excellent customer service and maximum efficiency.
- Maintain the smooth operation of equipment and facility, including inventory management and ordering supplies.
- Develop and implement marketing campaigns with the marketing team to increase business visibility and customer retention.
- Train new staff and ensure ongoing staff development to maintain high performance levels.
Key Skills:
- Effective leadership and management skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Excellent customer service skills
- Basic computer skills and knowledge of inventory management software
Requirements:
- 1 year of sales management experience (preferred)
- 1 year of customer service experience (preferred)
- 1 year of management experience (required)
- Bilingual in English and Spanish (a plus but not required)
Benefits:
- 401(k) plan
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Working Conditions:
- 10-hour shifts
- Morning, afternoon, and evening availability
- Weekend and holiday availability
Supplemental Pay:
- Bonus opportunities