What are the responsibilities and job description for the Administrative Operations Specialist position at Old Growth Tree Service?
High-level adminstrative support for a growing tree care and forestry business
Description
YOU are grease; you are glue; you are a rising tide that lifts and supports the organizations for which you worked. Your intelligence, integrity, and business savvy distinguish your work, and you communicate in a way that instills confidence in your own abilities while bringing out the very best in others. Your skills include a rock-solid foundation and proven track record in administrative support. You intuitively learn new systems and know how to create clear SOPs to guide their use. You move quickly and pivot precisely when needed, understanding the value of others’ time and that priorities change based on the opportunities and challenges present on any given day. You also have the ability to stay laser focused and follow through on the long-term priorities that define and sustain our company’s culture. You are the kind of person who proactively raises their hand and eagerly embraces challenges when you see a need, but you also know how to ensure that you don’t get overextended. Most importantly, you are a true collaborator with a growth mindset, which means that you seek out and value feedback and live your life pursuing every opportunity to become your best self.
WE are a locally-based tree care and forestry business that has grown over the past 9 years from 3 employees to a team of more than 50. You’ll be working primarily in an office in Eagle, Monday through Friday. Pay depends on experience and we offer ample opportunity to increase your wage and grow professionally through in-house and outside training that we will pay for and pay you to complete!
What You’ll be Doing
- Providing the highest level of customer service to our clients by providing articulate, knowledgeable, timely, and succinct answers to their questions via phone, email and text
- Putting our customers at ease, showing them that we respect their time, and ensuring that Old Growth Tree Service is the easiest company they will ever do business with
- Making sure that each individual feels as though they have been heard and that you have taken care of their needs
- Supporting a talented and hungry sales team that operates at the very highest levels aggressively pursuing opportunities to grow our business
- Channeling customer requests into our cloud-based, work management system and communicating any urgent information appropriately
- Providing logistical support for our operations team, and our crews working in the field
- Working on special projects and going down rabbit holes to learn everything you can to support the industry-leading ideas and aspirations of our owners that have fueled our growth as a company
Where You Will Work
- You will work primarily in our office in Eagle working Monday-Friday.
- Occasionally, you will travel to our shop in Gypsum or other locations for meetings or in support of our other work with mileage reimbursement provided.
What You Need to Bring to the Table
- Strong work ethic, positive attitude, personal integrity, and the desire to grow personally and professionally
- Extraordinary charisma, emotional intelligence, and concern for others
- EXCEPTIONAL verbal and written communications skills
- Native fluency in Google Suite applications and the ability to learn new systems and applications with ease
- 5-10 years of experience as a high-level administrative assistant or office manager
- High level of attention to detail and the ability to handle multiple tasks, projects, and meet deadlines
- Bi-lingual in Spanish and English preferred
How We Will Support You and Your Aspirations
- An incredible team of individuals with whom you will LOVE working
- Competitive pay and paid training with pay increases based upon completion of training
- Partially-subsidized healthcare benefits
- Paid holidays and paid time off accrual
- Sick time accrual
- 401K
Our Core Values
Old Growth Tree Service was founded in 2016 and we have experienced exponential growth each year since then. We strive each day to raise the standards of the arboriculture industry by providing an experience that goes above and beyond expectations for both our customers and employees. We have built our business around these Core Values that guide our every action and decision:
- Integrity - We live in accordance with our deepest values, we are honest with everyone, and always keep our word. We are genuine.
- Respect - We treat each other and our customers with kindness, respect, and sensitivity. We value everyone's contributions in all aspects of the business. We check our egos at the door.
- Teamwork - One dream, one team. We recognize and support each other's talents. We all have a part to play. By working together, we can achieve exceptional results.
- Training & Knowledge- We support all Old Growth Tree Service employees with any training necessary so they can perform their job safely, efficiently and with confidence.
- Quality & Customer Service- We have a passion for understanding and exceeding our customers’ expectations. We deliver quality and excellence in all that we do.
Salary
$62,000 - $83,200 per year
Salary : $62,000 - $83,200
