What are the responsibilities and job description for the Receptionist- Bi-Lingual English/Spanish position at Old Growth Tree Service?
YOU can juggle phone calls, DMs, texts, emails, Google Chat, and messages left on sticky notes. And you can do all of this with perfect fluency in English and Spanish. You are great on the phone, and people love to talk to you. You are the kind of person who proactively raises their hand and eagerly embraces challenges when you see a need, but you also know how to ensure that you don’t get overextended. Most importantly, you are a true collaborator with a growth mindset, which means that you seek out and value feedback and live your life pursuing every opportunity to become your best self.
WE are a locally-based tree care and forestry business that has grown over the past eight years from three employees to a team of more than 50. You’ll be working primarily in an office in Eagle, Monday through Friday. Pay depends on experience and we offer ample opportunity to increase your wage and grow professionally through in-house and outside training that we will pay for and pay you to complete!
Sound like a good fit? Please send your resume and a cover letter in PDF format detailing why YOU would be a great fit for the role described above and why you are interested in working for Old Growth Tree Service.
What You’ll be Doing
- Providing the highest level of customer service to our clients by providing articulate, knowledgeable, timely, and succinct answers to their questions via phone, email and text
- Putting our customers at ease, showing them that we respect their time, and ensuring that Old Growth Tree Service is the easiest company they will ever do business with
- Making sure that each individual feels as though they have been heard and that you have taken care of their needs
- Channeling customer requests into our cloud-based, work management system and communicating any urgent information appropriately
Where You Will Work
- You will work primarily in our office in Eagle working Monday-Friday.
- Occasionally, you will travel to our shop in Gypsum or other locations for meetings or in support of our other work with mileage reimbursement provided.
What You Need to Bring to the Table
- Solid communication skills
- Bi-lingual in English and Spanish preferred
- Extraordinary charisma, emotional intelligence, and concern for others
- Strong work ethic, positive attitude, personal integrity, and the desire to grow personally and professionally
- High level of attention to detail and the ability to handle multiple tasks, projects, and meet deadlines
Our Core Values
Old Growth Tree Service was founded in 2016 and we have experienced exponential growth each year since then. We strive each day to raise the standards of the arboriculture industry by providing an experience that goes above and beyond expectations for both our customers and employees. We have built our business around these Core Values that guide our every action and decision:
- Integrity - We live in accordance with our deepest values, we are honest with everyone, and always keep our word. We are genuine.
- Respect - We treat each other and our customers with kindness, respect, and sensitivity. We value everyone's contributions in all aspects of the business. We check our egos at the door.
- Teamwork - One dream, one team. We recognize and support each other's talents. We all have a part to play. By working together, we can achieve exceptional results.
- Training & Knowledge- We support all Old Growth Tree Service employees with any training necessary so they can perform their job safely, efficiently and with confidence.
- Quality & Customer Service- We have a passion for understanding and exceeding our customers’ expectations. We deliver quality and excellence in all that we do.
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- Eagle, CO 81631 (Required)
Work Location: In person
Salary : $25 - $28