What are the responsibilities and job description for the Assistant Manager of Customer Operations position at Old Navy?
Old Navy, a brand under Gap Inc., is on a mission to democratize fashion and make shopping fun. Known for creating high-quality, must-have fashion essentials for the whole family, Old Navy offers affordable and stylish clothing online and in over 1,000 stores globally. The company celebrates diversity and values fun, fashion, family, and authenticity in a fast-paced environment.
This is a full-time on-site role for an Assistant Manager of Customer Operations at Old Navy in Collierville, TN. The Assistant Manager will oversee day-to-day operations, lead and coach the customer operations team, ensure excellent customer service, manage inventory, and optimize store processes to enhance the overall shopping experience.
- Experience in retail operations, customer service, and inventory management
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Attention to detail and problem-solving skills
- Knowledge of retail industry trends and customer preferences
- Ability to thrive in a fast-paced environment
- Previous experience in a supervisory or management role is a plus
- High school diploma or equivalent; Bachelor's degree is beneficial
