What are the responsibilities and job description for the Customer Experience Representative position at Old Navy?
About Our Team
We're seeking a skilled and enthusiastic team member to join our Old Navy family as a Sales Associate.
Job Description:
- You'll be the face of our brand, delivering an exceptional customer experience through outstanding service and product knowledge.
- Develop strong relationships with customers, understanding their needs and preferences.
- Contribute to a positive and inclusive store environment, supporting your colleagues in achieving shared goals.
Key Performance Indicators (KPIs):
- Sales performance, measured against targets and key milestones.
- Customer satisfaction ratings, reflecting the quality of service provided.
- Team collaboration and support, demonstrated through proactive contributions to store initiatives.