What are the responsibilities and job description for the Assistant Vice President - Policy Production position at Old Republic Risk Management Inc?
Description
Position at Old Republic Risk Management
Old Republic Risk Management (ORRM) is currently seeking an AVP Policy Production to join its Underwriting Services Team at our home office located in Brookfield, WI. In general, the AVP Policy Production manages, oversees and establishes the strategic direction of the various components of the Underwriting Services department to ensure that Company objectives and customer expectations are met. This position is accountable for ensuring procedural changes are implemented to improve the organization's productivity and product quality.
DUTIES AND RESPONSIBILITIES :
- Manage and hold accountability for the workflow production of policy issuance, production, forms and compliance for all ORRM accounts in the Policy Production services area. Resolve operational matters related to customer and product services.
- Establish departmental metrics / goals for production / quality that are in alignment with overall ORRM objectives for growth. Ensure that metrics / goals are effectively communicated to Policy Production department staff and accountability is in place for achieving / exceeding targeted results.
- Provide periodic reports to management that reflect department production / quality measurements along with observations on results, as well as any recommendations for workflow changes.
- Assess the appropriateness of department staffing levels to ensure workflow / production goals are met and in alignment with overall company growth plan.
- Coach direct reports to ensure they have feedback, direction and support to achieve goals. In addition, continuously assess that appropriate training, recruiting and retention practices are in place to keep pace with the evolving workforce environment.
- Collaborate with other internal stakeholders to ensure there are optimal workflow efficiencies between Policy Production and other departments.
- Other duties as assigned.
QUALIFICATIONS :
This position requires a Bachelor's degree and a minimum of 10 years related experience, or an equivalent combination for education and experience. This position requires a minimum of 5 years in a people leadership role and have demonstrable experience with managing large projects.
Working as an AVP Policy Production requires one to work independently and effectively within a fast-paced environment. Proficiency with Microsoft (MS) Windows and Office products is necessary. Other skills necessary include excellent oral and written communication skills, strong organizational and accurate proofreading skills, the ability to maintain accurate records, the ability to exercise discretion with confidential information, strong attention to detail, and the ability to use a variety of office equipment.
PHYSICAL AND ENVIRONMENTAL DEMANDS :
This position requires one to sit for extended periods of time and stand and / or walk occasionally. The position requires one to occasionally push, pull, carry, and / or lift up to 10 pounds. No personal protective equipment is required. Ergonomic equipment is available to employees.
WHO ARE WE?
Old Republic Risk Management (ORRM) serves the casualty needs of large corporate and group clients in many industries that are core to the North American economy. We do this through our unbundled claims and risk control business model. We pioneered the alternative market approach to insurance risk management. ORRM has worked with many Fortune 500 companies and other large publicly held and private enterprises since the early 1950s. This gives us longstanding and industry-leading expertise in providing innovative solutions and services for sizable insurance buyers. These offerings include the use of large deductibles, self-insurance, and captive mechanisms.
ORRM's 2023 results reflected 97% account retention, organic growth, and the ability to attract new customers. The Old Republic brand is well known in this specialized market. Our competitive advantages include best-in-class service, product stability, responsiveness, and innovative flexibility to meet customer needs. We remain in a good position to deliver profitable growth by capitalizing on the strength of our core products and services.
WHY OLD REPUBLIC RISK MANAGEMENT?
At Old Republic Risk Management, we look for bright, passionate individuals who share our values and quest for success and offer them the support and flexibility to grow to be their best at work, at home, and in the communities in which they live. We offer all of this in an open-door, collaborative workplace that encourages and rewards team-work and individual contributions. Learn more about our company by watching this video ! For more about our outstanding benefits and culture, please visit our website.
COMPANY BENEFITS : Financial :
Health :
Work-Life Balance :
Interested? Click 'apply' and follow some very simple steps to get your resume in front of the Talent Acquisition team.
Old Republic Risk Management is an Equal Opportunity Employer and is committed to maintaining a diverse workplace.