What are the responsibilities and job description for the Account Manager position at Old Success Team Demo?
We are a well-established independent insurance agency of over 50 years in the Bloomfield area looking for a Full-time Personal Lines Account Manager. The Personal Lines Account Manager will serve our personal insurance clients and offer them first-class service.
Responsibilities:
- Assist clients with claims, billing questions, policy changes, and payment options
- Quote new insurance policies in a timely manner
- Review policies for accuracy and contact clients to discuss their needs
- Review risks with underwriters from the different insurance carriers that we represent
- Educate clients on insurance coverages
- Develop a good rapport with clients and provide them with exceptional service
- Connect with current clients to regularly review their changes and coverages
Skills:
- Professional communication with customers, co-workers, insurance carriers, and other contacts
- Experience managing insurance policies from multiple insurance carriers
- Computer literate
Requirements:
- At least two years of personal lines insurance customer service preferred (applicants without experience will still be considered)
- Strong attention to detail
- Strong verbal and written communication skills
- Strong work ethic and positive attitude
- Ability to resolve practical problems
- Strong ethical behavior
- Demonstrate respect and courtesy to everyone
- Computer literacy in Windows operating system, Microsoft Office (Word and Excel).
Preferred License and Education:
- Current New York State Property & Casualty Insurance license (applicants not currently licensed will receive professional training and licensing preparation and must be able to pass the NY State licensing exam after the training period)
- Associate degree or equivalent
Job Type: Permanent
Pay: $18.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Supplemental pay types:
- Bonus opportunities
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Office -
Ability to commute/relocate:
- Bloomfield, NY 14469: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- NY State Property and Casualty License Location: In person
Salary : $18 - $27