Server

POSITION SUMMARY

As a server, you are responsible for making sure that the customer has an enjoyable experience from the time they sit down, to the moment they leave. Greet our guests with a prompt smile and let them know they will be well cared for. Be attentive, knowledgeable of our products and always have a smile amid a fast-paced environment. Leave every guest with an experience “AS GOOD AS GOLD”. This is a part time position with a pay range of $16.50-$17.00 per hour. Pay will be determined based on experience.

DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following:

• Always be happy, friendly, and smiling while greeting the customers.
• Be professional and respectful to everyone
• Accurately bill each customer according to what they have ordered and applying all appropriate discounts.
• Collecting and maintaining cash and receipts until reconciling at the end of the shift
• Ensure the customer’s order is taken accurately and that the order gets delivered in a timely manner. Repeat every order back to the customer before submitting, no matter how simple or how confident you feel about it
• Make yourself available to your tables for service, conversation, proactive handling of issues, and upsells.
• Be a team player; make space for bussers, management, and other servers to assist you with customers
• Manage your tables with accuracy and efficiency.
• Responsible to keep restaurant clean at all times, including but not limited to tables, floors, bathrooms, lobby, counters, pictures, etc.
• Upsell OTP merchandise such as hats, glasses, shirts, and gift cards
• Responsibly report and share tips according to the tip out policy
• Perform appropriate opening and closing tasks
• As time permits, servers will seat customers, answer the phones, refill drinks, pre-bus/bus tables, make salads, do dishes, retrieve and/or fill to-go orders, etc. Always be open to serving the needs of your team

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES

• Must be at least 18
• Pass our server test of required knowledge and competencies
• California Food Handlers Card
• Basic mathematical skills; ability to make change
• Basic reading and writing skills
• Basic computer skills
• Excellent communication skills
• Multi-task oriented
• Knowledge of workplace safety procedures
• Must be able to suggestively sell food and beverage items

Job Types: Full-time, Part-time

Pay: $16.50 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Referral program

Shift:

• 8 hour shift
• Day shift

Work Location: In person

Salary : $17 - $17