Roadside Assistance Technician

Old Town Towing is seeking career minded individuals that are passionate about helping others and enjoy working independently. You will find your position as a Roadside Technician can lead to a rewarding career at our growing organization.

Essential Functions

· As a Roadside Technician, you will operate a variety of towing vehicles including wreckers, and flatbeds.

· Provide flat tire changes, lock-out, fuel delivery battery jump-start, extrication, and transportation of disabled vehicles

· Interact with customers, law enforcement, and fellow employees establishing rapport, building relationships, and trust.

· Utilize on-board computer, radio communications, and mapping systems. (Towbook)

· Complete daily paperwork (i.e., call-logs, cash receipts, etc.)

You will be required to interact with customers or Police officers, collect payments, collaborate with the operation and dispatching team, and perform roadside assistance duties.

Knowledge/Skills/Abilities

• Applicant MUST live within 5 miles of Scottsdale or in Scottsdale
• High school diploma or equivalent
• Possess a valid Arizona driver’s license with minimal driving infractions/incidents.
• Successfully complete drug screening, MVR, criminal background check, and DOT health screenings (pre-employment and ongoing).
• Experience using electronic devices to update service calls,
• Customer service experience including ability to effectively communicate and understand the need for meeting/exceeding customer expectations.
• Ability to operate vehicles with automatic and/or manual transmissions
• Ability to lift materials weighing up to fifty (50) pounds
• Experience servicing vehicles such as providing fuel, performing jumpstarts, providing lockout service, and changing flat tires.
• Safely operate a wheel lift, flatbed, dolly towing equipment.
• Commercial driving or prior towing experience (preferred)
• Must have reliable transportation

At Old Town Towing, we are joined in a common goal: Helping people. We are working to transform the towing industry through technological innovation and treating people with the honesty and integrity that they deserve.

Work Environment/Physical Requirements

Working outdoors at vehicle breakdown locations. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling, and stooping as required for service calls. Works in all weather and all traffic conditions.

Important Note

The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited too, the above requirements.

Job Type: Full-time

Pay: $3,600.00 - $6,000.00 per month

Schedule:

• 12 hour shift
• Day shift
• Evening shift
• Night shift
• Weekends as needed

Supplemental Pay:

• Bonus opportunities
• Commission pay
• Tips

Work Location: On the road

Salary : $3,600 - $6,000