What are the responsibilities and job description for the Lead Trolley Driver/Tour Guide position at Old Town Trolley Tours of Charleston?
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Position Summary
The Lead Tour Conductor must have a good sense of fun and a desire to entertain, as well as excellent driving skills as they drive a tour bus on busy public streets while narrating a sightseeing tour multiple times a work shift. This position brings to life the history of America and all the positive things that it represents. The person in this position must make our gusts feel welcome and glad they chose out Company to entertain them. The Lead Tour Conductor will assist with dispatching tour buses as needed.
Employee Benefits
- Competitive pay and paid training
- All FT Employees are eligible for 2 weeks of paid vacation time as well as company sponsored health and wellness plans
- All FT, PT and Seasonal employees are eligible for: Paid sick time, 401K plan with company matching*, flexible schedules (including a combination of weekdays and weekends are available), fun and upbeat work environment with various award and recognition celebrations throughout the year, First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%), discounts in retail stores, and free admission to all company attractions
Operating tours, attractions and retail in Boston, Charleston, Key West, Nashville, San Diego, St. Augustine, Savannah, San Antiono, and Washington, DC since 1980!
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*Eligibility requirements may apply
Required Knowledge, Skills and Abilities
- Participate in “Manager on Duty” functions as assigned, managing the loop and charters and dispatch the tour loop efficiently and effectively; adjust vehicle assignments and conductor staff allocations to ensure the most effective use of vehicles and conductor staff.
- Assist Head Conductor and/or the Operations Manager in preparing the conductor’s schedule and vehicle assignments.
- Drive in a safe, competent manner a tour bus that is approximately 26 feet in length on busy public streets while entertaining guests by narrating a scripted sightseeing tour several times daily of approximately 1.5 – 2 hours each in duration.
- Meet and deal with the general public and divers company CAST in a prompt and courteous manner.
- Handle stressful situations and difficult people both in person and via the radio while maintaining a professional and pleasant composure.
- Maintain radio contact with dispatch during tours.
- Perform an interior and exterior physical inspection of the vehicle daily and accurately complete the departmental documents/forms for inspection.
Qualifications
- Must be at least 21 years old
- Valid South Carolina Class C or higher CDL with Passenger Endorsement.
- Acceptable driving record for the past three years.
Other Requirements
- Valid DOT physical required.
- Valid Charleston Tour Guide permit.
- Have a passion for helping people and making Charleston experience a memorable one.
Successful candidate must undergo a drug test and a background search
Job Type: Full-time
Pay: From $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Supplemental Pay:
- Tips
Application Question(s):
- Are you at least 21 years of age?
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $26