What are the responsibilities and job description for the PRN - Front Desk Receptionist position at Old Vineyard Behavioral Health Services?
THIS POSITION IS FOR PRN WEEKEND COVERAGE.
At Old Vineyard Behavioral Health Services, we are helping to create brighter, healthier futures for our patients and their families. We are the Piedmont Triad's only private psychiatric hospital meeting the chemical dependency illnesses and behavioral healthcare needs of those in our community. Our 164-bed inpatient services for adolescents through senior adulthood offers comprehensive and individual assessments, psychiatric evaluation and medication stabilization, daily group therapy and personalized aftercare planning. We also offer a Partial Hospitalization and Intensive Outpatient Treatment Program to ensure the continuum of care for our patients. Old Vineyard is accredited by The Joint Commission and certified by the Centers for Medicare and Medicaid Services.
We are passionate about our work and are looking for individuals who share in this passion. We are currently seeking PRN Receptionists to join our talented and caring team. Our ideal candidates will possess strong multitasking skills, the ability to communicate in a compassionate and competent manner to all hospital visitors, patients, and staff. Must be able to build and maintain positive professional relationships with all hospital staff and patients, as well as demonstrate maturity and professionalism at all times.
Position Summary:
The Receptionist acts as the first line of contact for employees, patients, visitors and guests through greeting (in person and by telephone). Facilitates the work of administrative staff by performing responsible and oftentimes confidential support duties to facilitate the flow of information and accomplishment of the organization’s objectives. Answers main hospital switchboard with professionalism and directs callers to appropriate individual. Receives all visitors and guests to hospital, screens as appropriate, and ensures that all individuals are treated with dignity and respect, while maintaining safety and confidentiality protocols.
To perform this job successfully, an individual must be able to demonstrate competency in the criteria listed in this job description. The specifications listed below are representative of the knowledge, skill and ability to meet the minimum requirements for this position.
Ability to cover various weekday and/or weekend shifts ranging between the operation hours of 7am and 9pm would be ideal & can be discussed in your interview.
Education:
High school diploma or equivalent.
Experience:
This is a psychiatric hospital and the weekends are for checking in visitors who come to see patients. Two (2) years experience in health care or social services field preferred. Must possess the skill to deal with irate customers and situations with ease while remaining calm and professional.
Licensure/Certification:
n/a
Physical Requirements:
Prolonged sitting. Must be able to lift twenty-five (25) pounds. Must be able to hear and speak to answer telephones and receive guests and visitors.
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Schedule:
- 4 hour shift
- Day shift
- Weekends as needed
Application Question(s):
- All employees must be 21 years of age or older. Are you at least 21 years old?
Education:
- High school or equivalent (Required)
Experience:
- Secretarial/Reception: 1 year (Required)
Work Location: In person
Salary : $15 - $18
