What are the responsibilities and job description for the Inside Sales Representative - Charlotte, NC/ Rockhill, SC position at OldCastle Building Envelope?
Inside Sales Representative
Who We Are
At OBE, together, we build excellence every day. We are driven by our passion to lead our industry and build a sustainable future, we focus on exceeding customer expectations and delivering innovative solutions. We succeed through the dedication of our empowered teams and partners who fuel our ambition to achieve excellence in the markets where we have a right to win.
We believe safety, integrity, performance culture, teamwork, customer centricity, and agility are at the core of who we are and how we operate each day to achieve success.
Job Summary
Glass Territory/Inside Sales Representative located in the Southern Region, NC, SC, is a key part of our Sales Team and will act as the primary contact point and account owner for assigned Accounts within the Glass business. As a trusted advisor, this role will be pivotal in fostering relationships with customers, the sales team, and internal partners. We pride ourselves on fostering a collaborative and results-driven environment.
Here is what you will get to do
- Acts as primary contact point and account owner for assigned Key Accounts within the business unit with a focus on total sales revenue and booked margin growth.
- Identifies opportunities to expand and retain Key Accounts and opportunities for product cross-sell.
- Drives customer coverage activities consistently and actively to increase likelihood of renewals: email/phone/video follow-ups, answer questions, direct to appropriate support staff, and offer guidance.
- Engages Estimators for support in quoting customer’s project once qualified, and requirements are determined.
- Facilitates seamless hand-off to Customer Service to execute order.
- Engages qualified Field Sales Rep when opportunities for product cross-sell exist.
- Re-engages customer during expansion and renewal.
- Logs / tracks customer interactions and sales in CRM.
What we are looking for
- Make safety a priority in daily activities
- Conduct business with integrity
- Build Trusting Relationships
- Promote Brand Loyalty
- Drive Successful Customer Engagements
- Account Planning
- Sales Persuasion
- Technical Aptitude
- Driving for Results
- Bachelor's Degree in sales/marketing or equivalent work experience preferred
- Minimum 2 years of sales experience
- Experience working with large, complex organizations preferred
- Results oriented, ensuring we deliver on existing commitments while also working to continuously deliver an unparalleled customer experience
- Strong written and verbal communications skills to all levels of an organization
- Customer service, problem solving, and analytical skills required
- Strong attention to detail
- Strong organizational and interpersonal skills
- Self-starter attitude
- Results focused
- Advanced skills in Microsoft Office Software (Word, Excel, Outlook)
What OBE Offers You
- Competitive pay
- Paid time off
- 10 Holidays (inclusive of 2 floating holidays)
- Market competitive 401(k) match
- Industry-leading medical, dental, and vision benefits
- Short-term and long-term disability coverage
- Life Insurance
About OBE
At OBE, we believe the work of our employees truly matters. From apartments in New York to office buildings in Toronto, stadiums in Dallas, and universities in Atlanta, our teams contribute to the projects that shape the world where we live, work, heal, and play.
OBE delivers products to a broad customer base of architects, glaziers, contractors, and developers serving diversified residential and commercial construction end-markets. With over 6,700 employees, we operate 82 manufacturing and distribution facilities in five countries.
If you want to help us build something great- we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager for consideration. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
OBE is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.
Oldcastle BuildingEnvelope is an E-Verify Employer.
