What are the responsibilities and job description for the Server position at Olde Mecklenburg Brewery LLC?
Service Team
Position Title: Server
Reports To: General Manager
Location: OMB Ballantyne
About OMB
The Olde Mecklenburg Brewery (OMB) is a well-known craft brewery located in Charlotte, North Carolina. Founded in 2009, it has become one of the city's premier destinations for beer enthusiasts, serving high-quality beers brewed in adherence to the German Purity Law, Reinheitsgebot. This law, which dates back to 1516, dictates that beer should be made only from water, barley, hops, and yeast, ensuring that OMB's offerings are both traditional and authentic.
OMB's original location is situated in the Lower South End (LoSo) neighborhood of Charlotte, where the brewery features a state-of-the-art production facility, a restaurant, and an expansive 1-acre biergarten. The brewery is especially known for its lively and family-friendly atmosphere, hosting numerous events and festivals throughout the year. Its beers are distributed across North Carolina through an independent wholesaler network, making them accessible statewide.
In Spring 2024, the brewery expanded by opening a second location in the Ballantyne neighborhood of South Charlotte. This new venue is a significant growth for OMB, featuring a spacious, two-story, 14,000-square-foot restaurant and biergarten, designed to offer even more space for beer lovers to enjoy a wide range of OMB’s craft beers.
OMB is particularly proud of its community involvement and commitment to the craft beer movement, consistently offering high-quality brews that range from traditional German-style lagers to experimental seasonal brews. It is a celebrated part of Charlotte's beer scene and an iconic representation of German brewing traditions in the South.
About The Role
Execute excellent customer service and ensure guest satisfaction at our brauhaus.
- Prepare restaurant tables with special attention to sanitation and order
- Attend to customers upon their entrance to property
- Present restaurant menus and help customers select food/beverages
- Take/serve orders and answer questions or make recommendations for other products
- Collaborate with other restaurant servers, bar staff, and culinary staff
- Proactively manage complaints or problems with a positive attitude
- Issue bills and accept payment
- Perform additional duties as requested by management
What’s In It For You?
- Total compensation is around $20-$40 an hour, dependent on service levels
- Pooled tips paid via payroll
- Medical, Dental, and Vision insurance coverage (for full-time employees)
- Free beer stipend
- 401k with match
- Employee discount (food, merchandise, and beer!)
- Room for growth
Qualifications
- Preferred service experience
- Positive attitude
- Team-oriented
OMB Core Values
- Dedication to quality, no shortcuts
- Integrity, do the right thing
- Service-minded
- Point of pride in the community
- Lead, don’t follow
- Team
Additional Requirements to Consider
- All candidates must pass a pre-employment/post offer background check.
- Applications are reviewed regularly for both locations. If we would like to move forward with the interview process, HR will contact you via phone or email.
- Positions are posted and maintained regularly. If you have not received any communication from HR, we may not have an open position at the time, but may contact you for a future position.
- OMB Participates in E-Verify for employment verification.
- OMB is an equal opportunity employer that hires individuals based on job-related qualifications and abilities.
Salary : $20 - $40
