Server

Oldham Goodwin Group, LLC is a holding company for a group of integrated companies that brokers, manages, develops, and invests in the real estate sector. Headquartered in Bryan/College Station, Texas, with additional offices in Houston and San Antonio to provide comprehensive brokerage, development, management, and investment services for a variety of property types, in emerging markets, throughout the state.

Ático: ‘atiko | Ah-ti-ko

We are a tapas bar located on the rooftop of the SpringHill Suites Fort Worth Historic Stockyards. We offer a unique dining experience overlooking the Fort Worth Stockyards and the downtown Fort Worth skyline. A carefully curated drink and food menu inspired by Barcelona Ático is the newest concept from world-renowned Chef Tim Love.

POSITION SUMMARY:

To provide all guests with courteous, professional, efficient and flexible service that supports the outlet’s operating concept, and brand standard.

ESSENTIAL FUNCTIONS:

• To deliver the brand promise and provide exceptional, friendly, courteous and professional guest service at all times.
• To serve food and beverages to guests, according to the established standards of performance and service sequence established for the outlet.
• To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• To be familiar with all food and beverage items on the outlet menu.
• To prepare the outlet for operation, setting and resetting tables, light cleaning and other assigned

tasks.

• To take food and beverage orders from guests, upselling wherever possible.
• To ensure that all sales are properly recorded within the point of sale system following prescribed procedures for ordering, voiding or correcting items.
• To serve food and beverages according to the standards established.
• To clear tables and removes dirty dishes to the dish area.
• To complete opening and closing duties as assigned.
• Lift, carry or otherwise move up to 25lbs. regularly. Lift, carry or otherwise move up to 50lbs. with assistance. Follow proper moving and lifting procedures. Regularly required to stand and walk.
• To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
• To follow presentation guidelines
• To maintain the assigned station/section in a clean and orderly manner at all times.
• To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate.
• Promote teamwork and associate morale.
• To treat all operating equipment and supplies carefully to minimize damage and reduce waste.
• Wear proper uniform at all times.
• To maintain a high standard of personal appearance and hygiene and adhere to the hotel and
• department grooming standards.
• To read the hotel’s Employee Handbook and have an understanding of and adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
• To comply with local legislation as required.
• To respond to any changes in the department as dictated by the needs of the hotel.
• To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.
• To attend training sessions and meetings as and when required.
• Attend work on time as scheduled and adhere to attendance policy.
• Communicate properly and effectively with the guest, associates and managers. Effectively respond to guest complaints.
• Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and
• hotel surroundings (i.e. mall, restaurants).
• Practice energy conservation at all times.
• Promote teamwork and associate morale.

Must have the ability to communicate in English. Ability to move throughout all food and beverage areas and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and distinguish product quality by smell, taste, and appearance.

• 3-5 years of experience in cocktail/food service environment.
• Commitment to quality customer service, and food and beverage knowledge.
• Enthusiasm and knowledge of beer, wine and spirits.