What are the responsibilities and job description for the System Administrator position at Ole Communications?
We are seeking a skilled and experienced System Administrator with hands-on experience in the field. As a key member of our team, the successful candidate will play a pivotal role in monitoring and maintaining our IT infrastructure, ensuring security, providing robust technical support, overseeing backup solutions, implementing RMM software, managing Windows Azure AD and Google Workspace user administration, and handling inventory management using Snipe-IT. The ideal candidate will also possess experience with RMM tools for patching and monitoring , antivirus support, managing Windows Active Directory and Azure AD, familiarity with firewalls, including knowledge on rules and routing, and providing level 2 helpdesk support.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Administer Google Workspace, Windows Active Directory, and Azure AD services, including user management, group policies, and security permissions.
- Configure, maintain, and troubleshoot Windows Server environments to ensure optimal performance and reliability.
- Perform system administration tasks, including installation, configuration, and maintenance of servers, software, and applications.
- Oversee network infrastructure, including routers, switches, firewalls, and VPN connections.
- Configure and manage firewalls, including setting up rules and routing to ensure network security and efficiency.
- Conduct network administration duties, such as troubleshooting connectivity issues and optimizing network performance.
- Implement and monitor cybersecurity measures to safeguard company systems and data.
- Provide antivirus support and management using Sentinel One.
- Design, implement, and manage backup solutions for both local and remote networks to ensure data integrity and disaster recovery preparedness.
- Roll out and manage Remote Monitoring and Management (RMM) software using Ninja for efficient system monitoring, automation, and maintenance.
- Manage IT inventory using Snipe-IT for tracking and maintaining hardware and software assets.
- Provide level 2 helpdesk support, including troubleshooting and resolving complex technical issues escalated from level 1 support.
- Collaborate with cross-functional teams to design and implement IT solutions aligned with business objectives.
- Document IT processes, configurations, and procedures to ensure compliance and knowledge sharing.
MINIMUM REQUIREMENTS
