Sales Support Specialist #2

Sales Support Specialist #2

Job description:

At Ole, our mission is to produce the finest Authentic Mexican inspired products with an unwavering commitment to quality and freshness. We believe that holding a seat at your dinner table is the ultimate compliment, and we strive to help families create wholesome, fun, and authentic eating experiences.

Position supports the following entities: (dotted line accountability)

· President Foodservice

· Director of Sales

· International Sales Manager(s)

· All Ole Field Sales Managers

· Back up to Lead #1 Sales Support Specialist

Job Description –

This position will engage in several “cross functional areas” to include, but not limited to:

1. Trade Spending Management: Analysis of total trade spend at division and distributor level.

2. Deduction Management Liaison: Be available to assist Yan Gao and Blacksmith Team, etc. in deduction resolution prior to / or after an Ole Sales Manager interceding. The trade management system should resolve most inquiries.

3. Foodservice Marketing: Assist the VP of Sales in Marketing projects execution, vendor POS replenishment and safety stock. Work with internal teams in building and collecting Nutritional, UPC, GTIN, Labelling, CN, logo’s, etc. as the Foodservice data warehouse. I.e. Document Library

4. VP of Sales – Executive Assistant: Execute follow up, requests, etc. in a professional, timely and accurate manner as directed by VP of Sales on a “day to day” basis.

5. Samples Management (lead): Assist Foodservice sales team and brokers by creating, implementing and managing an effective samples management process.

6. Field Sales Support: As needed, case by case basis on special projects, analysis, form creation, distributor requests, operator requests, vendor requests.

7. Internal Foodservice Liaison: Establish and maintain positive working relationships with Creative Team, Logistics, QA, Brokerage Commission Team, Credit Department, Controller (COI’s), Local Ole DC’s, so that normal workflow, requests, etc. are handled in a professional, timely and accurate manner. In the absence of VP of Sales, you are one of several conduits to representing the foodservice team to internal customers by providing or facilitating resolution to issues, concerns and opportunities presented.

8. Empowerment: You are empowered to act in the best interests of the foodservice division. This means that in time, you possess the …

EMPOWERMENT = THE KNOWLEDGE AND WILLINGNESS TO ACT

Incumbent may then have an opportunity to streamline their career into either a more focused marketing/internalized corporate position, transfer into foodservice field sales or to see other associates hired to take on the growing responsibilities. The position responsibilities are fluid and ever changing. As incremental associates are added within the foodservice team, this Lead Sales Support Position Job Description will evolve based on “results and performance”.

Personal Attributes/Skills:

Person needs to be “detail orientated”, able to manage multiple projects both internally/externally. Strong communication skills. Proficient in Excel and Word. Analytical Skills a huge benefit. Overnight travel would be very limited to a maybe a few days per year for customer visits or vendor related projects. Ability to work within cross functional teams or AR/AP/Logistics/CS teams as well as individual project management. Ability to meet “time sensitive deadlines” for external and internal customers a minimum. Company seeks a “results orientated person”.

Preference will be given to bi-lingual candidates (Spanish/English) and with those who have previous foodservice experience via distribution, manufacturing or foodservice broker sales.

Compensation: Starting Hourly Position – TBD

· TBD vacation annually

· Merit Increase: Opportunity for 0% – 3% pay increase annually after annual performance review. Annually thereafter. Note: Work from home will be required as needed

· 401K and Health Care Benefits as presented by Ole Mexican Foods Human Resources currently made available as the Ole Mexican standard associate benefits based upon company policy, rules, regulations and governmental guidelines.

BACK UP TO LEAD Foodservice SSS #1 Additional Responsibilities (but not limited to):

· Check Request Processing (broker, operator, vendor and distributors.

· Trash n Trinkets

· New Items Forms and Process

· CRM

· Blacksmith Proficient

· ITRADE Carma Portal

· Compass / Foodbuy Liaison

· Pricing File Maintenance

· Website Leads

· And subject to change ... very fluid.

Lead responsibilities on the following items:

· Broker Snapshot

· Broker Address Spreadsheet

· Inventory List

· POS fulfillment when requested (mailing)

· Samples management (back-up) to Marketing lead designate

· Deduction Management – Key Focus Area

· Foodservice Library

· Drop Ships

· US Foods Direct assistance

· Storage Room Management for FS

· Pull up Banner Tracking

· And ever changing ...

Required Skills:

• Proficient in Excel (learn V Lookups), PPT, Outlook, Word (learn Power BI)
• Ability to lift to 30LBS up to 20X daily if needed.
• Organized and Solid communication skills
• Bilingual is a plus (English – Spanish)
• "This is not a remote or hybrid position"
• Attention to detail