What are the responsibilities and job description for the Cashier position at Ole Times Country Buffet?
Job Title: Cashier
Job Summary:
The Cashier plays a key role in delivering exceptional service to our guests, serving as one of the first points of contact. This position requires a friendly, approachable demeanor and a commitment to ensuring every guest has a positive experience. The Cashier must exhibit a professional appearance, maintain a welcoming attitude, and contribute to an inclusive environment that reflects the values of the company.
Key Responsibilities:
- Greet and assist guests with menu information and the ordering process in a professional and courteous manner.
- Maintain a thorough knowledge of the menu and ordering system to ensure guests’ needs are met efficiently.
- Ensure that all line products are consistently stocked and readily available for service.
- Accurately process customer payments, including handling cash and credit transactions.
- Manage to-go orders, ensuring timely and accurate fulfillment.
- Provide excellent phone service, responding to inquiries and assisting guests as needed.
- Assist guests who may require additional support or special accommodations.
- Efficiently open and close the cash register and line area, ensuring all procedures are followed.
- Report any equipment malfunctions or issues to the Manager for prompt resolution.
- Communicate regularly with the Manager regarding cash levels and make necessary adjustments to minimize cash handling risk.
- Support team members in buffet and server areas as directed by the Crew Leader, Assistant Manager, or Manager.
- Maintain cleanliness and organization of smallware, ensuring items are always dry, clean, and accessible for use.
- Adhere to all health and safety regulations, including local health department guidelines.
- Perform additional duties as required to enhance the guest experience and contribute to team success.
Qualifications:
- Fluency in both written and spoken English.
- Professional appearance and strong attention to personal grooming and hygiene.
- Ability to work long or split shifts, standing for extended periods of time.
- Flexible schedule availability to accommodate various shift needs.
- Proven ability to work well within a team environment and contribute to a positive workplace culture.
- Strong sense of urgency and ability to manage tasks in a fast-paced environment.
- Capable of lifting up to 25 lbs. regularly.
- Previous experience handling cash or working in a customer service role is preferred.
BENEFITS WE OFFER
- Medical, Dental and Vision Coverage
- Discounted Meals
We are an equal opportunity employer and recognize the strength that diversity brings to the workplace.
