What are the responsibilities and job description for the Store Director position at Oleson's Food Stores?
Overview
We are seeking a dynamic and experienced Store Director to lead our grocery store operations. The ideal candidate will possess strong leadership skills, a passion for retail management, and a commitment to delivering exceptional customer service. As the Store Director, you will be responsible for overseeing all aspects of store operations, ensuring that the store runs efficiently while meeting sales and profitability goals. We are looking for someone to take ownership of their work in the store and develop wonderful relationships with customers, employees, and vendors.
Responsibilities
- Lead and manage daily store operations to achieve sales targets and enhance customer satisfaction.
- Oversee inventory management, ensuring stock levels are maintained and shrinkage is minimized.
- Develop and manage budgets, analyzing financial reports to drive profitability.
- Supervise staff, providing training and development opportunities to enhance team performance.
- Foster a positive work environment through effective leadership and communication.
- Implement merchandising strategies that align with company standards and customer preferences.
- Ensure proper levels of stock by ordering through local and national vendors, assisting in stock and merchandising across the store.
- Negotiate with vendors to secure favorable terms and pricing for products.
- Maintain high standards of store cleanliness, safety, and compliance with health regulations.
- Address customer inquiries and concerns promptly, demonstrating excellent phone etiquette.
- Ensure all employees are following procedures, maintaining a full and clean store environment, and assisting customers with great attitude and relations.
- Communicate with corporate on daily operations, any needs and problems within the store. Work with them and other store managers as a team.
- You will be in charge of all of the employees for your store which includes hiring, disciplinary actions, and firing. You will be assisted by corporate for these processes.
Requirements
- Proven experience in retail management or a similar role within the grocery sector.
- Strong leadership skills with the ability to motivate and develop a diverse team.
- Proficiency in inventory management practices and budgeting processes.
- Excellent communication skills, both verbal and written, with the ability to negotiate effectively.
- Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
- A customer-focused mindset with a commitment to providing outstanding service.
- Familiarity with grocery store operations is highly desirable.
Join our team as a Store Director and play a key role in creating an exceptional shopping experience for our customers while leading a dedicated team!