What are the responsibilities and job description for the Program Coordinator I - Supportive Services for Veteran Families (SSVF) position at OLHSA- Oakland Livingston Human Service Agency?
Division: Health, Housing, & Nutrition Services
Department: SSVF
Supervisor: Associate Director for SSVF Housing
FLSA Status: Non-Exempt / Non Union
Job Mission:
Provide supportive services that are responsive to the needs of the SSVF department and program participants.
Performance Standards:
1. Responsible for providing clerical support to the department; verifying and processing invoices; and maintaining accurate records of invoices, payments, and other programmatic files.
2. Provide general customer service, such as receiving and responding to department calls and emails and liaising between program participants, department staff, and landlords.
3. Assist with SSVF intakes as needed, both in-person and remotely, as defined by department standards, and prepare clients for upcoming appointments.
4. Assist with community outreach, advocacy, and provision of information and referrals.
5. Carry out all other duties as assigned by supervisor.
Qualifications:
1. High School Diploma or equivalent required. Associates degree in human service field preferred.
2. One year of intake, payment processing, or customer service experience required.
3. One year of experience with Microsoft Office programs and web-based databases required.
4. Valid Michigan driver’s license, current automobile insurance, and an automobile to be used for job related travel are required.
Hours & Wage:
$17.75 per hour
40 hours per week; 52 weeks per year
Location:
Pontiac
Job Requirements in an 8 hour day:
- Sit: 6 hours
- Stand: 1 hour
- Walk: 1 hour
- Bend/Stoop: N/A
Movements:
- Crawl: No
- Reach Above: Yes
- Crouch: No
- Balancing: No
- Squat: No
- Climb: No
- Shoulder level: No
- Kneel: No
- Pushing: No
- Weight carried: up to 10 lbs.
- Weight lifted: up to 10 lbs.
OLHSA IS A DRUG FREE WORKPLACE/EQUAL OPPORTUNITY EMPLOYER
Job Type: Full-time
Pay: $17.75 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $18
