What are the responsibilities and job description for the Bilingual Receptionist position at Olive, Sanchez and Associates,PLLC?
Overview
We are seeking a dedicated and professional Bilingual Receptionist to join our team. This role is essential in providing excellent customer service and support to our clients while managing the front desk operations. The ideal candidate will be fluent in both English and Spanish, possess strong clerical skills, and have a friendly demeanor that enhances the client experience.
Responsibilities
- Greet and assist visitors in a warm and welcoming manner.
- Answer phone calls with proper phone etiquette, directing inquiries to the appropriate personnel.
- Manage appointment scheduling and maintain an organized calendar for staff members.
- Perform clerical tasks including filing, data entry, and document preparation.
- Provide customer support by addressing client questions and concerns effectively.
- Proofread documents to ensure accuracy before distribution.
- Assist with administrative duties as a personal assistant when required.
Skills
- Strong clerical skills with attention to detail.
- Excellent time management abilities to prioritize tasks effectively.
- Bilingual proficiency in English and Spanish is required.
- Exceptional customer service skills to create a positive experience for clients.
- Proficient in phone etiquette to handle calls professionally.
- Ability to provide comprehensive customer support across various channels.
- Strong proofreading skills to ensure high-quality documentation.
- Organizational skills for effective file management.
Join us in creating a welcoming environment that values communication and efficiency!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
Schedule:
- 8 hour shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $18 - $20