Director of Social Enterprises

Job Title: Director of Social Enterprise

Team: Operations

Classification: Full-Time, Exempt

Reports To: Senior Director of Operations

Direct Reports: Roastery Manager and Thrift Store Manager

Effective Date: March 2025

Position Summary

The Director of Social Enterprise is a leadership role responsible for supporting Oliver Gospel mission by regulating the administrative, financial, business planning, and budgetary operations of Oliver Gospel’s Social Enterprise. This includes Thrift Store and Roastery facilities. This individual will oversee retail revenue streams, while collaborating with the Development team on community engagement. This role will focus on creating innovative, revenue-generating opportunities that align with the organization’s mission, vision, and values. The Director will be responsible for providing strategic development plans that will lead to consistent sustainable financial contribution.

Position Qualifications

For Employment with Oliver Gospel

A believer in Jesus Christ

Affirm without reservation Oliver Gospel’s Statement of Faith

Fully support Oliver Gospel’s Statements of Mission, Vision and Values

Ability and desire to work in harmony with other OG employees

Due to sensitivity for potential impact upon OG’s Program Participants, the use of tobacco and/or

vaping products are not permitted during scheduled work hours or at any OG event

Valid South Carolina driver’s license

For the Director of Social Enterprise

Bachelor’s degree in retail management or a related field preferred, or equivalent experience.

Seven years preferred in Operations Administration or five consecutive years in senior level leadership

Five years of volunteer coordination preferred

Five years direct higher-level finance responsibilities (prefer executive level)

Five years strategic direction and planning duties preferred

Experience planning and directing facilities/maintenance staff preferred

Ability to administer a comprehensive and versatile program of finance and budgetary operations in a non-profit environment.

Solid math and analytical skills; Knowledge of PC-based, accounting-based software, Excel and other relevant software and office equipment.

Experience in facilities, staff and volunteer development, coordination and supervision

Proven ability to work independently while staying aligned with the priorities of the supervisor

Position Responsibilities

Provide Senior DOO with financial reporting & analysis, status and trends, to support strategic direction.

Support Financial leadership in annual and other business audit processes.

Partner with Development team to maximize community engagement coordination strategies.

Provide thought leadership to Development Team’s communication area in crafting marketing materials for positive business impacts.

Manage revenue and expenses to department budgets.

Collaborate with Financial leadership to properly assess current financial conditions and expected forecasts or changes to include annual budgeting and planning participation.

Oversee the day-to-day operations of all social enterprises, ensuring they are effectively meeting goals for both financial sustainability and client impact.

Supervise and mentor social enterprise staff, including managers and coordinators, to foster a high-performing, faith-based work environment.

Develop metrics to measure the success of social enterprises in terms of both financial outcomes and shelter / social impact. Use data to improve processes and outcomes.

Oversee the development and execution of marketing strategies to promote social enterprises and raise awareness about their impact, focusing on both financial sustainability and mission alignment.

Provide regular updates to senior leadership regarding the progress, challenges, and success stories of social enterprises, including financial and social impact reports.

Core Competencies

Strong team leader

Strong administrative and organizational skills

Ability to establish and maintain effective working relationships

Ability to prioritize, multitask, and adapt in a fast-paced environment with an emphasis on quality and accuracy of work

Ability to solve problems and think critically and analytically

Ability to use sound judgment in decision making

Ability to perform all duties with integrity, credibility, and excellence

Ability to keep information confidential when necessary

Mental and Physical Demands

Ability to work in a changing, growth-oriented environment

Ability to concentrate and apply mental processes

Ability to work with disruptions, critical issues and emotional individuals

Ability to operate with a positive attitude

Ability to move seamlessly from one task to another

Ability to participate in travel experiences

Ability to remain in a stationary position for long periods of time

Ability to operate a computer and other office machinery for long periods of time

Ability to move about inside the facility to engage employees, clients and/or guests

Ability to frequently bend, squat, kneel, reach upward and/or outward in performing tasks

Ability to frequently lift, carry, push and/or pull items weighing up to 25 pounds

Ability to engage in limited exposure to health-related issues, such as colds, viruses, etc.