Driver and Logistics Associate

Job Title:Driver and Logistics Coordinator

Team:Enterprise Programming

Classification:Full-Time

Reports To:Thrift Store Manager

Direct Reports:None

Effective Date:March 2025

Position Summary

The Driver and Logistics Coordinator supports Oliver Gospel’s mission by being responsible for safely and effectively driving and operating Oliver Gospel donation vehicles. This position will handle the day-to-day logistics of inspecting, communicating and picking up donations from the public while also coordinating with the mission sites to transport donations to and from multiple sites.

Position Qualifications

For Employment with Oliver Gospel

A born-again believer in Jesus Christ

Affirm without reservation Oliver Gospel’s Statement of Faith

Fully support Oliver Gospel’s Statements of Mission, Vision and Values

Ability and desire to work in harmony with other Oliver Gospel employees

Be on time and ready to work at the assigned work location on every scheduled day of work

Due to sensitivity for potential impact upon Oliver Gospel’s Program Participants, the use of tobacco

and/or vaping products is not permitted during scheduled work hours or at any Oliver Gospel event

Valid South Carolina driver’s license and must be able to pass an MVR background check

For the Driver and Logistics Associate

High School diploma or equivalent experience in a related field

Strong communication and relational skills

Proven customer service experience and skills

Excellent driving record

Experience in successfully driving, loading, securing and unloading items in a box-style moving truck

Position Responsibilities

• Responsible for receiving, approving and scheduling donation pickups with the public using the software provided
• Responsible for coordinating with the Program and Facility Managers to coordinate mission pickups and deliveries
• Communicate effectively with the Thrift Store manager, processing team and donors to exchange information regarding pick up schedules, routes and donation details
• Responsible for capturing donor information into Thrifttrac to ensure donor information is correct and updated
• Recording and maintaining a pick up log of all donations and deliveries
• Navigate routes using GPS systems adjusting plans as necessary due to traffic, weather conditions or road closures to ensure the most efficient trip
• Transporting, unloading and delivering items in a safe and secure manner to prevent damage, spoilage or loss
• Follow best practices and store policies on truck safety both on the road and during loading/unloading
• Provide excellent customer service to all donors and partners, sharing the mission of Oliver Gospel and the impact of their partnership
• Provide Training to the OG Works participants according to the OG Works program in the area of driving and logistics.
• Preparing, operating and inspecting vehicles associated with pick up and delivery
• Communicate effectively with the Thrift Store manager, processing team and donors to exchange information regarding pick up schedules, routes and donation details
• Navigate routes using GPS systems adjusting plans as necessary due to traffic, weather conditions or road closures to ensure the most efficient trip
• Assist in processing, opening / closing procedures and store cleanliness
• Attend meetings and events as determined by the supervisor
• Perform other duties as assigned by the supervisor

Core Competencies

Task-oriented and self-motivated

Detailed and careful in handling assignments

Experienced team player

Ability to handle customer service issues with professionalism

Ability to maintain a professional demeanor

Ability to maintain a positive attitude in challenging circumstances

Mental and Physical Demands

Ability to work in a changing, growth-oriented environment

Ability to concentrate and apply mental processes

Ability to follow the instructions of the supervisor

Ability to work with disruptions, critical issues and emotional individuals

Ability to multi-task, prioritize and deal with interruptions while meeting deadlines

Ability to operate a computer, cash register, credit card machine and other store equipment

Ability to stand and move about the store for long periods of time

Ability to continually squat, bend, reach upward and outward to handle merchandise

Ability to frequently lift and carry materials weighing up to 40 pounds

Ability to frequently push or pull materials weighing up to 100 pounds

Ability to engage in limited exposure to health-related issues such as colds, viruses, etc.