Overnight Hotel Supervisor

Job Title: Overnight Hotel Supervisor
Department: Front Office / Operations
Reports To: Front Office Manager
Schedule: Full-Time, Overnight Shifts (typically 10:00 PM – 6:00 AM)
Position Summary:
The Overnight Hotel Supervisor is a leadership role responsible for overseeing all overnight
operations of the hotel. Acting as the primary contact for guests and staff during nighttime
hours, this position ensures a safe, secure, and seamless guest experience. In addition to
supervisory duties, the role includes night audit functions, accounts payable support, and
coordination with housekeeping, valet and early morning lobby restaurant.
Key Responsibilities:

• Serve as the hotel’s acting overnight leader on-duty, handling guest issues, safety

concerns, and operational matters.

• Supervise overnight staff including housekeeping, public area attendants, and valet

personnel.

• Ensure all nightly reports, reconciliations, and accounting procedures are completed

accurately and on time.

• Post and balance charges, complete audit processes, and prepare end-of-day reports.
• Perform all front desk functions including checking guests in and out, processing

payments, and addressing guest inquiries.

• Perform accounts payable-related tasks such as invoice coding and data entry.
• Monitor security systems and coordinate emergency responses as needed.
• Communicate key overnight updates to the morning management team.
• Maintain a visible presence in the lobby and common areas to support guest

satisfaction and safety.
Qualifications:

• Previous experience as a hotel night auditor, front desk agent, or overnight supervisor

preferred.

• Strong knowledge of front desk systems (e.g., PMS, POS) and accounting principles.
• Excellent communication and conflict resolution skills.
• Ability to work independently and make sound decisions on behalf of management.
• Experience with accounts payable or hotel bookkeeping is a plus.
• Must be able to stand, walk, and occasionally lift up to 25 lbs.

Preferred Skills:

Qualifications:

• Previous experience as a hotel night auditor, front desk agent, or overnight supervisor

preferred.

• Strong knowledge of front desk systems (e.g., PMS, POS) and accounting principles.
• Excellent communication and conflict resolution skills.
• Ability to work independently and make sound decisions on behalf of management.
• Experience with accounts payable or hotel bookkeeping is a plus.
• Must be able to stand, walk, and occasionally lift up to 25 lbs.

Preferred Skills: