What are the responsibilities and job description for the AVP - Casualty Coverage & Construction Defect position at Oliver James Associates?
As a Manager and Leader within the Casualty Coverage and Mass Tort Claims Department, you are respected for your deep technical expertise and ability to oversee employees, programs and processes, as you manage a team of approximately 6 claims adjusters. Your team will address sophisticated litigation and coverage issues, including long-tail bodily injury and property damage exposures, claims arising under Coverage B of Primary/Excess CGL policies, as well as environmental and toxic tort claims. The team also handles emerging risks, and has been at the forefront of managing exposures from PFAS, opioids, and other cutting-edge issues. You and your team will be a coverage resource for Casualty adjustors, managers and underwriters. You will be supported by a management team that is deeply invested in achieving the right outcomes for claims and that's also invested in your success. This position reports directly to a Vice President of the Casualty Coverage and Construction Defect Claims Department.
You will:
- Monitor and guide appropriate reserving, expense and payments within your claims team
- Develop your team's claims handling skills, with a focus on proactive investigate, evaluation, and resolution
- Manage and oversee communication between your team and Insureds and other external clients
- Empower and lead the claims adjusters to embody AIG's corporate values
- Identify and escalate complex claims to senior management with significant coverage, loss, or other issues
- Support departmental initiatives focusing on improved claim processes, claims results and financial results
- Lead training and development initiatives to educate and instruct claims adjusters on trends and emerging issues
- Communicate clearly with Actuarial and Underwriting on relevant claims, case law, and other trend information
- Participate in a robust feedback loop with Underwriting on client renewals and new business opportunities
What we are looking for
- 8 plus years of Legal, Insurance, Construction Defect or Environmental experience preferred
- Demonstrated experience with evaluations and investigations addressing coverage, liability and damage issues
- Strong communication skills, in addition to the ability to prepare and present information in a concise and persuasive manner
- Drive collaborative behavior with leadership team across the wider business
- Ability to develop and execute creative solutions to difficult problems impacting our business partners
