Insurance Operations Analyst

Job Duties & Responsibilities:

• Comprehensive knowledge of insurance principles to ensure accuracy across compliance, and operational efficiency.

• Review and accurately import BDX (bordereau) data into the policy management system, ensuring compliance with underwriting and policy administration standards.

• Liaise with MGAs, MGUs, and internal stakeholders to track submissions, validate data integrity, and promptly address outstanding action items.

• Oversee LOC (Letter of Credit) requests and associated financial processes, ensuring adherence to regulatory and contractual requirements.

• Prepare detailed operational and management reports, supporting policy and program renewals with comprehensive data analysis.

• Ensure all policy documentation aligns with underwriting guidelines, proactively identifying and resolving any discrepancies or missing information.

• Generate reports in accordance with internal policies, facilitating data-driven decision-making.

• Provide administrative, technical, and operational support to optimize efficiency within the insurance workflow.

• Assist with claims-related processes, contributing to the effective management of policyholder inquiries and settlements.

• Work closely with operations and leadership teams to document workflows, identify inefficiencies, and recommend process enhancements.

• Develop, implement, and enforce operational policies and best practices to maintain consistency, compliance, and excellence in insurance administration.

Qualifications:

• Proven ability to thrive in a fast-paced, matrixed team environment.
• Strong organizational skills to handle multiple priorities effectively.
• Exceptional analytical and communication skills.
• Proficiency in Excel and other relevant software tools.
• Excellent time management and self-motivation.