Senior Claims Adjuster, General Liability

Oliver James is partnered with a leading insurance carrier who seeks to build their general liability claims team. We are in search of an experienced claims adjuster who has the ability to operate independently with minimal supervision. The individual will also have the opportunity to mentor and coach junior colleagues.

This role has scope to advance into a supervisory role in the future, depending on the individual's career aspirations and performance.

We welcome applicants who have experience on highly litigated desks and/or complex claims!

Responsibilities

• Investigate, evaluate, and resolve complex General Liability claims in a timely and efficient manner.
• Analyze policy coverage, review legal documents, and assess damages to determine claim liability.
• Collaborate with internal teams, legal counsel, and external vendors to manage claims and resolve disputes.
• Negotiate settlements with claimants, attorneys, and other stakeholders to achieve favorable outcomes.
• Ensure compliance with all regulatory and legal requirements, including timely reporting of claims.
• Maintain accurate and detailed records of claims activities and communications in the claims management system.
• Provide guidance and mentorship to junior claims adjusters and assist with training initiatives.
• Review and prepare reports on claim trends, risk management opportunities, and performance metrics.
• Manage a caseload of high-complexity claims, prioritizing tasks and adhering to deadlines.
• Represent the company at hearings, depositions, and other legal proceedings as required.
  
  

Requirements

• Bachelor's degree in Business, Insurance, or a related field (or equivalent experience).
• Minimum of 5 years of experience as a P&C General Liability Claims Adjuster, with at least 2 years in a senior or lead role.
• Strong knowledge of General Liability policies, claims handling processes, and legal principles.
• Proven experience in negotiating and settling complex claims, with a focus on liability analysis.
• Exceptional communication skills, with the ability to interact effectively with internal and external stakeholders.
• Ability to work independently and make sound decisions in high-pressure situations.
• Strong analytical and problem-solving skills.
• Proficiency with claims management software and Microsoft Office Suite.
• Industry certifications such as AIC (Associate in Claims) or CPCU (Chartered Property Casualty Underwriter) are a plus.
• Ability to travel occasionally for hearings or site visits.
  
  

Apply Now