What are the responsibilities and job description for the System Engineer position at Oliver James?
Title: Systems Engineer
Location: Asheville, NC (5 days onsite)
Type: FTE, Direct Hire
Salary Range: $70k-85k
Key Responsibilities
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Location: Asheville, NC (5 days onsite)
Type: FTE, Direct Hire
Salary Range: $70k-85k
- Only those not requiring any immediate or future sponsorship can be considered**
Key Responsibilities
- Design and implement solutions leveraging Microsoft technologies, including Windows Server, Exchange, SQL, and SharePoint.
- Develop and maintain system architectures that support both strategic goals and specific customer requirements.
- Ensure business continuity through the implementation of disaster recovery and remote access solutions.
- Provide expert guidance through system assessments, documentation, and proactive recommendations.
- Maintain strong communication with clients, offering clear updates on technical changes, incidents, and planned maintenance.
- Support virtualized environments (VMware/Hyper-V), focusing on system optimization and storage management.
- Maintain accurate records of system deployments and technology use across client environments.
- Work collaboratively within a team to drive efficiency and customer satisfaction.
- Manage escalations efficiently, ensuring prompt resolution within service-level agreements.
- Stay informed on evolving technologies and industry trends to enhance service delivery.
- Experience: Minimum of 5 years in IT-related roles, with hands-on expertise in virtualization and Microsoft-based environments.
- Technical Knowledge: Strong understanding of virtualized networks, storage solutions, and disaster recovery strategies.
- Certifications: Associate-level certifications required (e.g., Microsoft Windows Server Hybrid Administrator, Microsoft 365 Administrator, Veeam VMCE, HPE ASE); advanced certifications in Microsoft Azure, VMware, or Microsoft 365 are a plus.
- Skills: Excellent problem-solving abilities, strong communication skills, and a commitment to delivering exceptional customer service.
- Education: A degree in Computer Science, Information Systems, or a related field is preferred.
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Salary : $70,000 - $85,000