Oliver Wyman - Learning Designer

Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Over 7,000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1,000 companies.

Visit our website for more details about Oliver Wyman: www.oliverwyman.com

Job Overview:

We are seeking a highly motivated and skilled Learning Designer to join our global L&D team. In this role, you will join our Learning Design Center of Excellence to elevate our internal learning offerings and articulate and radiate our perspective on best-practice learning experience design. We’re looking for candidates with skills in instructional design – along with core professional skills in communication, collaboration, and problem-solving. This role reports to our Global Head of Learning Design.

Your primary responsibility will be to design and develop learning products that build the capabilities of our internal colleagues. Those assets will typically sit within broader learning journeys and should “speak to” the flow of the entire journey. They may include in-person programs, virtual live offerings, on-demand digital learning, externally curated courseware, on-the-job support tools, and other innovative products.

In this role, you will work closely with our Product, Delivery and Technology teams to ensure our learning solutions are impactful, effective, and engaging. You will build an understanding of our audience and culture and develop portfolios of products that speak to their needs and experiences.

This is a hybrid role that requires 3 days per week in the office. There is no option to be fully remote.

Key Responsibilities:

Instructional Design and Development:

• Oversee the design, development, and maintenance of a wide range of learning interventions, including e-learning courses, blended learning programs, virtual instructor-led training (VILT), microlearning modules, and other digital learning assets.

• Apply instructional design principles and adult learning theory to create effective and engaging learning experiences that promote knowledge retention and skill development.

• Ensure the learning content is aligned with established learning objectives, learning outcomes, and assessment criteria.

• Support the build of a perspective on adult learning at Oliver Wyman and syndicate new thinking within the L&D team.

Visual Design and User Experience:

• Collaborate with the visual design team to create visually appealing and user-friendly learning materials, incorporating multimedia elements, infographics, and interactive components.

• Establish and maintain design standards and guidelines for the L&D Department, ensuring a consistent and cohesive visual identity across all learning materials.

• Conduct regular reviews and quality assurance checks on design deliverables to ensure they meet the highest standards of aesthetics, usability, and accessibility.

Technology and Innovation:

• Stay up-to-date with emerging trends and technologies in the field of learning and development, instructional design, and design tools/software.

• Collaborate with external partners to “get built” innovative products for the firm

• Collaborate with IT and Learning technology teams to leverage technology and learning management systems (LMS) for effective content delivery and tracking.

Evaluation and Continuous Improvement:

• Analyze learner feedback, performance data, and key metrics to identify areas for improvement and make recommendations for design enhancements.

• Maintain learning products to meet the needs of our learners and the emergizing standards of the L&D team.

Qualifications:

• Bachelor's or master's degree in business, education, organizational development, instructional design, human resources, finance, or a related field; or equivalent experience.

• 3-5 years of experience in learning and development roles or in designer roles in other business functions.

• Proven experience translating product vision and blueprints to effective learning solutions; preferably applying agile methods

• Strong problem-solving skills demonstrated with a variety of stakeholders and multi-disciplinary teams.

• Leadership skills including communicating clearly and effectively, providing feedback and engaging credibly with stakeholders.

• Experience with and passion for technology-enabled learning solutions, including LMS, LXP, and authoring tools.

• Passion for learning and development, and a solid understanding of current trends and innovations in this profession.

• Passion for applying generative AI and emerging technologies to improve impact of learning solutions

• Ability to adapt to changing priorities and demanding timelines, and to work on multiple projects simultaneously

• Experience working in an agile development environment is a plus.

• Experience in professional services industry is a plus.

The applicable base salary range for this role is $68,000 to $110,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.