Patient Access, ER/MedSurg

Responsibilities:

• Assists with the admission, transfer and discharge of inpatients, emergency room patients, and outpatients.
• Operates switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Participates in the patient admission process and appropriate chart completion.
• Obtains necessary signatures on admission forms, Medicare forms, etc.
• Verifies insurance and manages pre authorizations as appropriate
• Completes census sheets and communicates with Revenue Cycle regarding patient admissions.
• Responsible for assembling and disassembling of charts per facility standard.
• Accurately verifies all demographic and benefit information through previous registration, direct contact and/or language translation line.
• Assists with transfer paperwork as requested.
• Prints patient Medication Administration Records after approved by licensed staff.
• Functions as the after-hours receptionist/switchboard operator receiving, transferring, and taking messages.
• Monitors and analyzes/audits patient charts for deficient information such as medical record number, Medicare letters, and physician’ or nurse’s signatures.
• Maintains privacy and confidentiality regarding patients, staff, and all pertinent information (HIPAA).
• Additional duties as assigned.

ABOUT YOU

• High School Diploma or equivalent (preferred)
• No license, registration or certification required.
• 6 months of related experience in a medical setting (preferred)
• Basic computer and keyboarding skills
• Knowledge of medical terminology
• Verbal and written communication skills
• Organizational skills
• Customer service skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to work independently
• Ability to problem solve and reach/implement reasonable solutions
• Ability to handle multiple tasks at a time
• Ability to prioritize and take direction in times of high activity and stress

ABOUT OLIVIA HOSPITAL & CLINIC

Located in west central Minnesota, Olivia Hospital & Clinic is one of the leading employers in Renville County. We offer a competitive base salary with incentives, excellent retirement plans, a generous benefits package and a state-of-the-art medical center. If you’re ready to make a difference, we’re ready to meet you!

Olivia Hospital & Clinic is part of HealthPartners, a large health care organization spanning Minnesota and western Wisconsin. The HealthPartners care system includes a multi-specialty group practice that serves more than 1.2 million patients. Together, we’re living our values every day to promote the health and well-being of the central Minnesota community.

Visit our Careers Page for more details about our organization, benefits, and to obtain an application: https://www.healthpartners.com/careers/olivia/.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Join us and become a partner for good, helping to improve the health and well-being of our patients, members and the communities we serve.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.