What are the responsibilities and job description for the Loss Prevention Associate position at Ollie's Bargain Outlet, Inc.?
Join our team and live the Ollie-tude!: (Ollie’s Core Values)
The Loss Prevention Associate is responsible for maintaining a professional visual deterrence to prevent internal and external theft, while creating a safe and pleasant shopping experience for our customers and positive work environment for Ollie’s associates. This position is full-time and requires nights and weekends on a regular basis.
Focus Of Position
Provide a positive and assertive visual presentation of an Ollie’s Loss Prevention Associate while acting as a theft deterrent to all customers and associates. Support overall security and safety protocols at their assigned store location while following company-wide guidance related to customer service and theft deterrence. Develop good rapport with employees to foster a positive environment and culture of honesty and integrity in the store.
Primary Responsibilities
- BE A TEAM PLAYER- Associates are expected to be supportive and work together.
- BE CARING- How do I treat others with courtesy, dignity, and respect?
- BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
- BE COMMITTED- Operate with grit, passion, tenacity, and action.
- BE GROWING- How do we get better every day?
- BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.
- Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
- 401K, generous company match with immediate vesting.
- Strong field sales career growth & talent development culture for top performers
- 20% Associate discount on all Ollie’s purchases.
- Vast array of voluntary benefits.
The Loss Prevention Associate is responsible for maintaining a professional visual deterrence to prevent internal and external theft, while creating a safe and pleasant shopping experience for our customers and positive work environment for Ollie’s associates. This position is full-time and requires nights and weekends on a regular basis.
Focus Of Position
Provide a positive and assertive visual presentation of an Ollie’s Loss Prevention Associate while acting as a theft deterrent to all customers and associates. Support overall security and safety protocols at their assigned store location while following company-wide guidance related to customer service and theft deterrence. Develop good rapport with employees to foster a positive environment and culture of honesty and integrity in the store.
Primary Responsibilities
- Support store in maintaining company standards as they relate to security and safety procedures and policies.
- Wear company assigned uniform vest while on duty.
- Maintain a highly visible position at the store entrance during assigned shift.
- Greet and acknowledge all customers and associates as they enter and exit the store.
- Observe and report all theft or suspected theft incident to manager on duty and District LP Manager. Assist in the completion of “store theft” reports.
- Support loss prevention department investigations into internal and external theft.
- Maintain open lines of communication with all store associates to validate awareness of safety and security guidelines, inventory shrinkage results, and general loss prevention initiatives.
- Assist in training new staff in these areas.
- Participate in the store's Loss Prevention and Safety Programs.
- Conduct bag checks as per the company’s guidelines.
- High School diploma or equivalent preferred
- Ability to handle difficult situations with diplomacy
- Ability to communicate in a clear, concise, understandable manner, and listen attentively to others.
- Ability to work evenings, weekends, and holidays on a regular basis
- Ability to stand for extended periods of time.
- Ability to stand, walk, bend, and kneel on a frequent basis.
- Ability to lift and carry up to 50 pounds
- Ability to push and pull up to 35 pounds
- Ability to work with a constant state of alertness and safe manner.