What are the responsibilities and job description for the Quality Assurance Director position at OLM Food Solutions?
Job Description
The QA Manager is responsible for leading a team of technicians to implement and follow all food safety, quality assurance, labeling, and SQF policies and procedures.
Key Responsibilities
- Ensure the safety of all employees under their supervision by conducting safety orientation and training, enforcing safe work practices, correcting unsafe conditions, and preventing lingering unsafe or unhealthful workplace conditions or hazards.
- Oversee internal activities related to food safety, product quality, microbiological performance criteria, finished products, SQF, and HACCP systems, government regulatory compliance (including FDA, USDA, and CFIA), inspection criteria, and customer complaint investigation and response.
- Supervise and assist with programs including environmental monitoring, recall administration, good manufacturing programs, and sanitation standard operating procedures.
- Route, investigate trends, and close all customer complaint issues.
- Oversee product and retail labeling programs.
- Ensure all personnel are trained on food safety and quality-related items.
- Work as a liaison for plant audits and USDA inspections.
- Provide technical support for the plant.
- Ensure that all company standards and government regulations are met.
- Perform monthly audits of manufacturing and warehouse locations at the facility, along with allergen and HACCP.
- Assist with the development, implementation, and administration of new and existing QA policies.
- SQF Practitioner – manage the SQF system and have an understanding of the SQF Code and requirements to maintain the system.
- Backup for this position is the QA Supervisor or Director of QA (SQF) or as needed.
- Provide backup duties for the QA Supervisor, QA Technicians, and the QA Compliance Specialists as they relate to required tasks.
- Other duties as assigned.
