What are the responsibilities and job description for the Customer Service Representative position at Olshan Foundation Solutions?
We are seeking an Customer Service Representative to join our Olshan Family in our Raytown, MO office! You will be the first person customers communicate with on the phone. Your responsibility is to secure appointments and perform administrative functions to drive our company's success!
What is it like working at Olshan Foundation Repair in Raytown, MO?
Our office in Raytown, MO is cozy and welcoming. We are in the construction industry and most of our team members work in the field, except our administrative staff. You will be an essential team member working closely with the Office Manager and helping our office succeed!
Benefits at Olshan:
- Medical, Dental, Vision insurance
- Life insurance & Short-term disability insurance
- Paid time off (Vacation, Sick-time, Holiday)
- Tuition reimbursement
Responsibilities:
- Answer and screen incoming phone calls
- Schedule service appointments around the Kansas City area
- Create and update records ensuring accuracy and validity of information
- Maintain up-to-date knowledge of services
- Perform other clerical duties such as filing and faxing
Qualifications:
- Customer service oriented
- Working knowledge of office equipment, and Microsoft Office
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Excellent written and verbal communication skills
- Must pass a pre-employment drug test and background check
**Veterans strongly urged to apply!!**
